Office 2007 Enterprise Failure

[bgrove2]

I am in the Army and recently purchased the Enterprise through the Home Use
Program. I have used it a few time and all of a sudden, it stopped working
when I started up my laptop today. Here's what I see:

When I try to open any of the Office 2007 Applications (i.e. Word, Power
Point, Etc.) it acts as if its the first time I opened it after installation
instead of just opening:
1. Windows installer opens
2. It says to wait while Windows Configures Microsoft Office Enterprise 2007
3. Then I get "Error 2330. Setup cannot get attributes for file C:\Program
Files\Microsoft Office\Office12. Verify that the file exists in your system
and that you have sufficient permissions to update it."

Note: The 4 digit code is different for whichever application I'm trying to
open; 2330 is for Power Point.

4. When I click "OK", another window pops up and says "Fatal error during
installation."
5. When I go to the C:\Program Files everything seems fine. But, when I try
to open up the "Microsoft Office" folder, it says it is not accessible and
that "The file or directory is corrupted and unreadable".
6. I tried to use the disk to repair but it gives me the same message as
above when trying to open.
7. I tried to uninstall, but it won't let me and also gives the same error
message.
8. Everything was fine, but now it just stopped working overnight.

Please Help!!!

 

[ChesterCoronel]

Hello,

Based on the symptoms posted, which included "File or directory is
corrupted..." I am looking at the possibility of your hard disk having some
errors which renders your installation of Microsoft Office unusable. I
recommend checking your hard disk for errors.

Please Refer to the following for instructions:

http://support.microsoft.com/kb/315265/en-us - Microsoft Windows XP

For Microsoft Windows Vista:

1. Start > Computer
2. Right Click C: and select properties
3. Go to the tools tab
4. On the error checking group click check now.
5. Follow instructions.

--
Chester C. Coronel
Junior BSIT Student
University of Asia and the Pacific, Philippines
MVP - Microsoft Office System
Read the StudentEmpowered Blog!http://msforums.ph/blogs/chestercoronel