Office 2007 Enterprise Installation issue

K

Kelvin

I just downloaded the iso for Office Enterprise 2007 from the eopen site. I
burned it to CD and attempted to install it on our Terminal Server. What I
keep getting is the following: Setup cannot find Office.en-us\filename.ext.
As I point it to the install directory and hit return the filename changes to
the next one. This goes on until it cycles through all the files then it
returns to the first filename and the procedure starts asking again.

I re-downloaded the iso and burned a new CD. Same results.

I copied all the files to a local directory and tried to install from there.
Same results.

The system is running Server 2003 R2 SP1.

Searching the web I have found many others having the same issue with no
solutions available.
 
C

Carey Frisch [MVP]

How to customize Office for Terminal Services
http://support.microsoft.com/kb/311241


--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

I just downloaded the iso for Office Enterprise 2007 from the eopen site. I
burned it to CD and attempted to install it on our Terminal Server. What I
keep getting is the following: Setup cannot find Office.en-us\filename.ext.
As I point it to the install directory and hit return the filename changes to
the next one. This goes on until it cycles through all the files then it
returns to the first filename and the procedure starts asking again.

I re-downloaded the iso and burned a new CD. Same results.

I copied all the files to a local directory and tried to install from there.
Same results.

The system is running Server 2003 R2 SP1.

Searching the web I have found many others having the same issue with no
solutions available.
 
K

Kelvin

Thanks for the link Carey, but I'm not sure how that is supposed to help with
my issue. I am doing a standard install of all components and according to
the link you sent me:

If you want to accept the default Office configuration, you do not have to
modify the Setup feature tree. However, if there are Office features that
your users do not need, you can improve overall performance and conserve disk
space by customizing the installation so that Office Setup does not install
these features on the Terminal Services computer.

There's nothing on the link you sent that pertains to the "Setup.exe cannot
find" error I keep getting.
 
C

Carey Frisch [MVP]

Apparently, you did not follow a correct procedure
to write (burn) an .iso image to a CD. Please review the following:

How can I write (burn) ISO files to CD?
http://www.petri.co.il/how_to_write_iso_files_to_cd.htm

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

:

Thanks for the link Carey, but I'm not sure how that is supposed to help with
my issue. I am doing a standard install of all components and according to
the link you sent me:

If you want to accept the default Office configuration, you do not have to
modify the Setup feature tree. However, if there are Office features that
your users do not need, you can improve overall performance and conserve disk
space by customizing the installation so that Office Setup does not install
these features on the Terminal Services computer.

There's nothing on the link you sent that pertains to the "Setup.exe cannot
find" error I keep getting.
 

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