Office 2007 install/uninstall/run issues

[itgirl]

I'm running Vista Business with Office 2007 upgrade from 2003. I started
getting the message you get when you first run an Office program (installing
or configuring or something like that) every time I launched Outlook, along
with the checking that Outlook is the default mail client. Then I launched
Excel and got the stdole32.tlb error, but it opens and I think works fine. So
I researched that error and tried some of the suggestions such as checking
for certain registry keys (which weren't there), and running the Windows
Install Clean Up utility to remove Office and start over. According to that
program Office 2003 and 2007 are gone, but in the Control Panel > Program
Features Office 2007 still remains. I tried installing 2003 again then doing
the upgrade to 2007, but it gave an error that it couldn't find any previous
versions of Office. Office 2007 still shows in the Program Features but can't
be removed. The error says "This product installation has been corrupted. Run
setup again from the CD, DVD, or other original installation source." Does
anyone have any suggestions on how to resolve these errors? This is so
frustrating!

 

[DL]

If you read the details on the Installer Clean up utility you will find that
it states specifically not to use it on Office 2007 installer info

The clean up utility doesnt remove Office 2003 but only the installer
files/entries.

It is not neccessary to install the earlier edition in order to use the
upgrade version, you only need the cd available to pop in when the upgrade
edition complains it cannot find a qualifying app.

I think I would be tempted to backup all data (ensuring data backups are
good) Then Clean install Vista & your drivers, update Vista. And Then
install Office 2007

 

[itgirl]

I did read that but I also read a post where someone pointed that out and the
reply was that it works they just haven't updated it to show Office 2007.

As for the Upgrade, I was unaware that you didn't have to install a previous
version to upgrade. And as much as I hate to say it and do it, but I think
you're right about starting over from scratch. I do this for a living, but
there's just something about it being your own computer, ya know? You just
don't have time for problems! Anyway, thanks for the advise. I will add that
this problem seems to be widespread; so why doesn't Microsoft do something
about it?

 

[DL]

I've not had any problem upgrading 2007 from 2003

 

[itgirl]

Just thought I would let you and anyone else that might be having the same
problem, know that I figured out what caused the problems. I reloaded my
computer from scratch and reinstalled all my applications. Office worked
fine, until...I installed my scanner software. After that it threw up all
different kinds of errors including the initial ones I got. I think the main
application that caused it was OmniPage because when I restarted I saw an
error about it. So, I uninstalled each piece and tried Office, but it took
uninstalling the entire suite before Office worked properly again. Then I
tried installing just the software that is needed to scan, which is the
ScanGear Starter (default) and the ArcSoft PhotoStudio 5.5 and Office was
happy. For everyone's information my scanner is a Canon CanoScan LiDe 60. The
version software that came with it is 1.01. Like I said, this comes with
several applications to install but if you just install the necessary apps to
run the scanner Office 2007 works fine. Well, I hope this information helps
someone.