Office 2007 No Longer Working

[Elliot J]

Good afternoon,

I have been running a legit copy of Microsoft Office Professional 2007
Retail now for about 9 months, on a legit Win XP Pro system. 2GB system RAM,
24GB free on the system drive.

It has been working sweet since today, when I attempted to load Excel, but
was greeted with the message:
"Not enough memory to run Microsoft Office Excel. Please close other
applications and try again.".

Working as IT tech support, I have seen this numerous times over all
editions of Excel, and typically the quickest fix is a simple reboot of the
machine. I tried this, to find my Outlook 2007 (running as part of startup)
also failed to load with the following error:
"Cannot start Microsoft Office Outlook. Cannot initialize Microsoft Office
shared utilities. Restart your computer or reinstall Microsoft Office
Outlook".

I have now tried rebooting several times. Running scandisk, and running a
full Office repair. The problem still persists. So far I can not find any
useful fixes via Google/Microsoft Knowledgebase. Even though the error
occurs frequently, solutions are for different versions of Office, under
different circumstances which I can not execute (ie: renaming files which do
not exist on my version).

Excel, Access, Publisher and Outlook are used extensively on a day-to-day
basis on my system.

Short of uprooting my entire Office installation, manually clearing out any
remnants and installing from fresh (unpreferable!), any suggestions would be
very appreciated!

Thank you for reading.

EJ

 

[geoffbennett]

I too am getting this problem.
I've also tried uninstalling but that fails and re-installing from the CD
causes this error:
"Error 25004.Config.Xml not specified; A valid config.xml file must be
authored when deploying '(null)'."

Anyone seen this?

Thanks,
Geoff

 

[Elliot J]

Good afternoon,

I have been running a legit copy of Microsoft Office Professional 2007
Retail now for about 9 months, on a legit Win XP Pro system. 2GB system
RAM, 24GB free on the system drive.

It has been working sweet since today, when I attempted to load Excel, but
was greeted with the message:
"Not enough memory to run Microsoft Office Excel. Please close other
applications and try again.".

Working as IT tech support, I have seen this numerous times over all
editions of Excel, and typically the quickest fix is a simple reboot of
the machine. I tried this, to find my Outlook 2007 (running as part of
startup) also failed to load with the following error:
"Cannot start Microsoft Office Outlook. Cannot initialize Microsoft Office
shared utilities. Restart your computer or reinstall Microsoft Office
Outlook".

I have now tried rebooting several times. Running scandisk, and running a
full Office repair. The problem still persists. So far I can not find any
useful fixes via Google/Microsoft Knowledgebase. Even though the error
occurs frequently, solutions are for different versions of Office, under
different circumstances which I can not execute (ie: renaming files which
do not exist on my version).

Excel, Access, Publisher and Outlook are used extensively on a day-to-day
basis on my system.

Short of uprooting my entire Office installation, manually clearing out
any remnants and installing from fresh (unpreferable!), any suggestions
would be very appreciated!

Thank you for reading.

EJ

In addition, I have now completely uninstalled Office 2007, rebooted and
re-installed, so find *exactly* the same problem!

Please help!

EJ

 

[Elliot J]

Good afternoon,

I have been running a legit copy of Microsoft Office Professional 2007
Retail now for about 9 months, on a legit Win XP Pro system. 2GB system
RAM, 24GB free on the system drive.

It has been working sweet since today, when I attempted to load Excel, but
was greeted with the message:
"Not enough memory to run Microsoft Office Excel. Please close other
applications and try again.".

Working as IT tech support, I have seen this numerous times over all
editions of Excel, and typically the quickest fix is a simple reboot of
the machine. I tried this, to find my Outlook 2007 (running as part of
startup) also failed to load with the following error:
"Cannot start Microsoft Office Outlook. Cannot initialize Microsoft Office
shared utilities. Restart your computer or reinstall Microsoft Office
Outlook".

I have now tried rebooting several times. Running scandisk, and running a
full Office repair. The problem still persists. So far I can not find any
useful fixes via Google/Microsoft Knowledgebase. Even though the error
occurs frequently, solutions are for different versions of Office, under
different circumstances which I can not execute (ie: renaming files which
do not exist on my version).

Excel, Access, Publisher and Outlook are used extensively on a day-to-day
basis on my system.

Short of uprooting my entire Office installation, manually clearing out
any remnants and installing from fresh (unpreferable!), any suggestions
would be very appreciated!

Thank you for reading.

EJ

Still desperate for any suggestions on this problem.

Thanks in advance.

EJ

 

[Elliot J]

Good afternoon,

I have been running a legit copy of Microsoft Office Professional 2007
Retail now for about 9 months, on a legit Win XP Pro system. 2GB system
RAM, 24GB free on the system drive.

It has been working sweet since today, when I attempted to load Excel, but
was greeted with the message:
"Not enough memory to run Microsoft Office Excel. Please close other
applications and try again.".

Working as IT tech support, I have seen this numerous times over all
editions of Excel, and typically the quickest fix is a simple reboot of
the machine. I tried this, to find my Outlook 2007 (running as part of
startup) also failed to load with the following error:
"Cannot start Microsoft Office Outlook. Cannot initialize Microsoft Office
shared utilities. Restart your computer or reinstall Microsoft Office
Outlook".

I have now tried rebooting several times. Running scandisk, and running a
full Office repair. The problem still persists. So far I can not find any
useful fixes via Google/Microsoft Knowledgebase. Even though the error
occurs frequently, solutions are for different versions of Office, under
different circumstances which I can not execute (ie: renaming files which
do not exist on my version).

Excel, Access, Publisher and Outlook are used extensively on a day-to-day
basis on my system.

Short of uprooting my entire Office installation, manually clearing out
any remnants and installing from fresh (unpreferable!), any suggestions
would be very appreciated!

Thank you for reading.

EJ

I still am no closer to resolving this problem, and am disappointed at the
lack of help apparent in this group Am I not providing certain
information necessary? Please tell me!

I have now uninstalled again, manually removed any remnants of office I can
find, ran a registry clean, and reinstalled - EXACTLY the same problem!

Microsoft Office diagnostics IS A COMPLETE JOKE. It suggests I load one of
the applications and access the trust centre.... quite hard when the reason
I am running diagnostics is because the applications won't launch!

Surely someone can help me remove Office 2007 completely? A list of
..dlls/config files etc which uninstalling doesn't remove?

Thanks in advance.

EJ

 

[amobilebiz]

I still am no closer to resolving this problem, and am disappointed at the
lack of help apparent in this group Am I not providing certain
information necessary? Please tell me!

I have now uninstalled again, manually removed any remnants of office I can
find, ran a registry clean, and reinstalled - EXACTLY the same problem!

Microsoft Office diagnostics IS A COMPLETE JOKE. It suggests I load one of
the applications and access the trust centre.... quite hard when the reason
I am running diagnostics is because the applications won't launch!

Surely someone can help me remove Office 2007 completely? A list of
.dlls/config files etc which uninstalling doesn't remove?

Thanks in advance.

EJ

Same exact problem here. My problem started about 2-3 days before
yours (approx April 5). Been running Office Professional 2007 on a
Toshiba laptop for over a year. It is a legal version. Have tried
all the same remedies as you with no avail. Still working on finding
any remnants of the previous install that may be causing the issue.
I'll keep you posted.

 

[Elliot J]

Good afternoon,

I have been running a legit copy of Microsoft Office Professional 2007
Retail now for about 9 months, on a legit Win XP Pro system. 2GB system
RAM, 24GB free on the system drive.

It has been working sweet since today, when I attempted to load Excel, but
was greeted with the message:
"Not enough memory to run Microsoft Office Excel. Please close other
applications and try again.".

Working as IT tech support, I have seen this numerous times over all
editions of Excel, and typically the quickest fix is a simple reboot of
the machine. I tried this, to find my Outlook 2007 (running as part of
startup) also failed to load with the following error:
"Cannot start Microsoft Office Outlook. Cannot initialize Microsoft Office
shared utilities. Restart your computer or reinstall Microsoft Office
Outlook".

I have now tried rebooting several times. Running scandisk, and running a
full Office repair. The problem still persists. So far I can not find any
useful fixes via Google/Microsoft Knowledgebase. Even though the error
occurs frequently, solutions are for different versions of Office, under
different circumstances which I can not execute (ie: renaming files which
do not exist on my version).

Excel, Access, Publisher and Outlook are used extensively on a day-to-day
basis on my system.

Short of uprooting my entire Office installation, manually clearing out
any remnants and installing from fresh (unpreferable!), any suggestions
would be very appreciated!

Thank you for reading.

EJ

I seem to have found a 'sort' of fix.

It seems that creating a brand new Windows user profile, and logging to that
reveals that Office will launch fine. Which must mean the
corrupt/failing/persistant files do indeed exist somewhere within the user
profile. The few posts online I read on this, reveal that no-one has ever
successfully 'fixed' this problem yet.

I really don't want to have to spend God knows how long bringing my new
profile back in line with my old, and I prefer a fix than a work-around any
day, so if anyone can provide a complete list of Office related files which
exist within the user profile, I would be extremely grateful.

EJ