Office 2007 not opening saved documents

[Affable]

Hi,
I'm running Office 2007 on Vista Business O.S. When I try to open saved
Office docs I'm getting message "MS Office no longer working, Windows is
checking for a solution." When I try to open saved excel docs I get the
message "Can't find file"
When I go into the Start menu, I can still open new Word and Excel docs.

When I did a troubleshoot and looked for solutions, MS didn't offer any, but
mentioned that there were recent problems with an HP download and with Flash
(it no longer seems to be working.)


Shortly before the problem occurred, the computer mentioned I was running
out of storage space, but I'm not sure where/how. Physical storage is at 61%
and CPU ranging between 1 and 5% ??

I tried uninstalling and reinstalling HP All-in-One in case it was a printer
driver issue. This hasn't helped. I changed my default printer to internal
MS device, but it hasn't helped.

Any suggestions, short of reinstalling O.S.?

Thanks!

 

[DL]

Have you run Office Diagnostics?

Storage space: what size is C and what is the free space (all from
properties of C)

Downloads; unless you have MS Update set to install all available updates,
and not just critical updates that should'nt be an issue.

 

[Affable]

Hi DL, thanks for your help.

I have MS Updates set for both Important and Recommended. Should I change
that to just Important downloads?

All Diagnostics tests came back fine except the Update Diagnostic because I
hadn't downloaded a necessary file that would run the Update Diagnostic
properly. So I went into Trust Center / Privacy settings and selected
"Download a file periodically that helps determine system problems" check
box.
The computer directed me to "Wait about a week to allow the file to be
downloaded, and then run Microsoft Office Diagnostics again."

C Drive has 50.2 GB free of total capacity 142 GB. (Is this relevant: E
Drive DVD RW has 0 bytes free of 412MB??)

As I can't really wait for the Update Diagnostic to download and diagnose,
could you suggest what I should do next? Find it somewhere online, download
and run it and see what it tells me?

Thank you!

 

[DL]

Important (ie Critical only)
You might want to check your update history in MS Update (from IE Tools)
Depending what is shows for none critical updates, you may need to roll back
if a driver update

Office diagnostics can be run by inserting the Office cd, when it opens you
will have the option to Diagnose

The amount of free space is fine

 

[Affable]

So do you mean that the first thing I should do is insert the Office CD and
it might be able to do the comprehensive diagnostic and determine whether a
particular update is the problem?

 

[DL]

Yes

So do you mean that the first thing I should do is insert the Office CD
and
it might be able to do the comprehensive diagnostic and determine whether
a
particular update is the problem?

 

[Affable]

Hi again,

I couldn't figure out which file in the CD would help me troubleshoot, so I
backedup the registery then deleted it (regedit HKEY _
CURRENT_USER\software\Microsoft\Office\12.0\Word\data )

When I restarted Word I was able to open and close documents without
problems. I don't really know what I've done or whether it is the ultimate
solution, but it has solved the problem of Word not working. If there's
anything else I should do to follow through, could you please let me know,
otherwise I'll leave it at that and say thank you very much for your
assistance.

 

[DL]

If you had inserted the Office cd/dvd it shoul have run, and the first
window would have had an option to Diagnose/Repair, as well as other options
Anyway it now appears ok