Office 2007 online help not working in Vista

M

Mike Halsey

I get this message...

This page is unavailable
The page you are looking for is unavailable. Try the following:
Click Refresh on the toolbar
Click Back on the toolbar, and then click the link to the page again
Show offline content from this computer.

....the offline help is fine

I had a similiar problem with help in Vista, there was a patch available to
fix some XML problem. Could this be related?

This problem also stops me from sharing calendars online, though the
software DOES have web access as Outlook is able to send/receive emails.

Cheers
 
M

Milly Staples [MVP - Outlook]

Is this Vista RTM?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Mike Halsey asked:

| I get this message...
|
| This page is unavailable
| The page you are looking for is unavailable. Try the following:
| Click Refresh on the toolbar
| Click Back on the toolbar, and then click the link to the page again
| Show offline content from this computer.
|
| ...the offline help is fine
|
| I had a similiar problem with help in Vista, there was a patch
| available to fix some XML problem. Could this be related?
|
| This problem also stops me from sharing calendars online, though the
| software DOES have web access as Outlook is able to send/receive
| emails.
|
| Cheers
 
M

Mike Halsey

Yes, this is the final release Vista Ultimate that MS gave me for
beta-testing it.

As I said I had a similiar problem with help in Vista, it was something to
do with the XML files not being properly associated with the help program or
something. Someone posted a patch here for it that worked a treat.

Cheers
 

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