Office 2007 Pro and the Installation of BCM

G

GoGeisel

I uninstalled the beta of office 2007. I was only running Outlook Beta, not
BCM. The installation of the full version of office 2007 went fine and all
the programs work normally. I then decided to install BCM from disc two.
The installation failed completely.

The first part of the installation trys to install SQL express 5.0 I
already had this installed on my system.

Here is the error log from the installation


Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Microsoft Windows XP Professional Service Pack 2 (Build
2600)
Time : Thu Jan 25 06:12:20 2007

Machine : ANDY
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : MSXML 6.0 Parser (KB927977)
Product Version : 6.00.3890.0
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log
Last Action : InstallFinalize
Error String : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find the
file specified.
Error Number : 29528
--------------------------------------------------------------------------------

SQL Server Setup failed. For more information, review the Setup log file in
%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.


Time : Thu Jan 25 06:16:18 2007


List of log files:
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core(Local).log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Datastore.xml
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_.NET Framework 2.0.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Support.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core.log
c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SCC.log

At this point I am stumped on how to get this application working. Any
suggestion or requests for addtional info would be greatly apprecieated.

Thanks
 
M

Mukesh Agarwal [MSFT]

Please try to uninstall existing instance of SQL Express and try BCM again.
It's possible that you might not have latest version of SQL Express
installed. Please make sure that you have SQL Express SP1. You can also try
uninstalling SQL Express and BCM will install again.



Mukesh Agarwal [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights
 
A

Alex

Hi - if I can join in
I am trying to install Outlook2007 with BCM and I get to the point of SQL5
Express install and I get a message saying that the installation cannot
continue -
The error string said: The SQL Server service failed to start
i have found a KB article - 920114 but this refers to a folder 'protect' -
which i dont have within the installation.
Can anyone help please- thanks

A

Mukesh Agarwal said:
Please try to uninstall existing instance of SQL Express and try BCM
again. It's possible that you might not have latest version of SQL Express
installed. Please make sure that you have SQL Express SP1. You can also
try uninstalling SQL Express and BCM will install again.



Mukesh Agarwal [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights
GoGeisel said:
I uninstalled the beta of office 2007. I was only running Outlook Beta,
not
BCM. The installation of the full version of office 2007 went fine and
all
the programs work normally. I then decided to install BCM from disc two.
The installation failed completely.

The first part of the installation trys to install SQL express 5.0 I
already had this installed on my system.

Here is the error log from the installation


Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Microsoft Windows XP Professional Service Pack 2 (Build
2600)
Time : Thu Jan 25 06:12:20 2007

Machine : ANDY
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : MSXML 6.0 Parser (KB927977)
Product Version : 6.00.3890.0
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log
Last Action : InstallFinalize
Error String : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find the
file specified.
Error Number : 29528
--------------------------------------------------------------------------------

SQL Server Setup failed. For more information, review the Setup log file
in
%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.


Time : Thu Jan 25 06:16:18 2007


List of log files:
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core(Local).log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Datastore.xml
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_.NET Framework 2.0.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Support.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core.log
c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SCC.log

At this point I am stumped on how to get this application working. Any
suggestion or requests for addtional info would be greatly apprecieated.

Thanks
Click to expand...
Click to expand...
 
G

GoGeisel

Hi,

I followed you advice and uninstalled SQL completely, rebooted and then ran
disc 2 of Office 2007 with BCM. I received the exact same error about 3/4 of
the way through intstalling SQL. Here is the error message.


Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Microsoft Windows XP Professional Service Pack 2 (Build
2600)
Time : Thu Jan 25 16:46:50 2007

Machine : ANDY
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : MSXML 6.0 Parser
Product Version : 6.00.3883.8
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_MSXML6_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQL.log
Last Action : InstallFinalize
Error String : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find the
file specified.
Error Number : 29528
--------------------------------------------------------------------------------

SQL Server Setup failed. For more information, review the Setup log file in
%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.


Time : Thu Jan 25 16:53:53 2007


List of log files:
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_Core(Local).log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLSupport_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLNCLI_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SqlWriter_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_MSXML6_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQL.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_Datastore.xml
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_.NET Framework 2.0.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SNAC.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_Core.log
C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_Support.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SCC.log

Do you have any other thoughts on this?

Thanks much for your assistance.

Andy


Mukesh Agarwal said:
Please try to uninstall existing instance of SQL Express and try BCM again.
It's possible that you might not have latest version of SQL Express
installed. Please make sure that you have SQL Express SP1. You can also try
uninstalling SQL Express and BCM will install again.



Mukesh Agarwal [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights
GoGeisel said:
I uninstalled the beta of office 2007. I was only running Outlook Beta,
not
BCM. The installation of the full version of office 2007 went fine and
all
the programs work normally. I then decided to install BCM from disc two.
The installation failed completely.

The first part of the installation trys to install SQL express 5.0 I
already had this installed on my system.

Here is the error log from the installation


Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Microsoft Windows XP Professional Service Pack 2 (Build
2600)
Time : Thu Jan 25 06:12:20 2007

Machine : ANDY
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : MSXML 6.0 Parser (KB927977)
Product Version : 6.00.3890.0
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log
Last Action : InstallFinalize
Error String : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find the
file specified.
Error Number : 29528
--------------------------------------------------------------------------------

SQL Server Setup failed. For more information, review the Setup log file
in
%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.


Time : Thu Jan 25 06:16:18 2007


List of log files:
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core(Local).log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Datastore.xml
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_.NET Framework 2.0.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Support.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core.log
c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SCC.log

At this point I am stumped on how to get this application working. Any
suggestion or requests for addtional info would be greatly apprecieated.

Thanks
Click to expand...
Click to expand...
 
M

Mukesh Agarwal [MSFT]

Did you uninstall all the compnents of SQL Express.
Usually SQL Express has following components installed (if you see in
add/remove program)
Microsoft SQL Server 2005
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files
Microsoft SQL Server VSS Writer
--
Mukesh Agarwal [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights
GoGeisel said:
Hi,

I followed you advice and uninstalled SQL completely, rebooted and then
ran
disc 2 of Office 2007 with BCM. I received the exact same error about 3/4
of
the way through intstalling SQL. Here is the error message.


Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Microsoft Windows XP Professional Service Pack 2 (Build
2600)
Time : Thu Jan 25 16:46:50 2007

Machine : ANDY
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : MSXML 6.0 Parser
Product Version : 6.00.3883.8
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_MSXML6_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQL.log
Last Action : InstallFinalize
Error String : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find the
file specified.
Error Number : 29528
--------------------------------------------------------------------------------

SQL Server Setup failed. For more information, review the Setup log file
in
%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.


Time : Thu Jan 25 16:53:53 2007


List of log files:
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_Core(Local).log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLSupport_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLNCLI_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SqlWriter_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_MSXML6_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQL.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_Datastore.xml
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_.NET Framework 2.0.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SNAC.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_Core.log
C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_Support.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SCC.log

Do you have any other thoughts on this?

Thanks much for your assistance.

Andy


Mukesh Agarwal said:
Please try to uninstall existing instance of SQL Express and try BCM
again.
It's possible that you might not have latest version of SQL Express
installed. Please make sure that you have SQL Express SP1. You can also
try
uninstalling SQL Express and BCM will install again.



Mukesh Agarwal [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no
rights
GoGeisel said:
I uninstalled the beta of office 2007. I was only running Outlook Beta,
not
BCM. The installation of the full version of office 2007 went fine and
all
the programs work normally. I then decided to install BCM from disc
two.
The installation failed completely.

The first part of the installation trys to install SQL express 5.0 I
already had this installed on my system.

Here is the error log from the installation


Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Microsoft Windows XP Professional Service Pack 2
(Build
2600)
Time : Thu Jan 25 06:12:20 2007

Machine : ANDY
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : MSXML 6.0 Parser (KB927977)
Product Version : 6.00.3890.0
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find
the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find
the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log
Last Action : InstallFinalize
Error String : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find
the
file specified.
Error Number : 29528
--------------------------------------------------------------------------------

SQL Server Setup failed. For more information, review the Setup log
file
in
%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.


Time : Thu Jan 25 06:16:18 2007


List of log files:
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core(Local).log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Datastore.xml
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_.NET Framework 2.0.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Support.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Summary.txt
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SCC.log

At this point I am stumped on how to get this application working. Any
suggestion or requests for addtional info would be greatly
apprecieated.

Thanks
Click to expand...
Click to expand...
Click to expand...
 
G

GoGeisel

Yes, I cleared it out completely, doubled check the in the Services, to make
sure there was no sign of it anywhere, rebooted the pc, check it again. Is
there any more info I can give you to help the process?

Mukesh Agarwal said:
Did you uninstall all the compnents of SQL Express.
Usually SQL Express has following components installed (if you see in
add/remove program)
Microsoft SQL Server 2005
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files
Microsoft SQL Server VSS Writer
--
Mukesh Agarwal [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights
GoGeisel said:
Hi,

I followed you advice and uninstalled SQL completely, rebooted and then
ran
disc 2 of Office 2007 with BCM. I received the exact same error about 3/4
of
the way through intstalling SQL. Here is the error message.


Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Microsoft Windows XP Professional Service Pack 2 (Build
2600)
Time : Thu Jan 25 16:46:50 2007

Machine : ANDY
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : MSXML 6.0 Parser
Product Version : 6.00.3883.8
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_MSXML6_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQL.log
Last Action : InstallFinalize
Error String : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find the
file specified.
Error Number : 29528
--------------------------------------------------------------------------------

SQL Server Setup failed. For more information, review the Setup log file
in
%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.


Time : Thu Jan 25 16:53:53 2007


List of log files:
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_Core(Local).log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLSupport_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLNCLI_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SqlWriter_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_MSXML6_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQL.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_Datastore.xml
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_.NET Framework 2.0.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SNAC.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_Core.log
C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_Support.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SCC.log

Do you have any other thoughts on this?

Thanks much for your assistance.

Andy


Mukesh Agarwal said:
Please try to uninstall existing instance of SQL Express and try BCM
again.
It's possible that you might not have latest version of SQL Express
installed. Please make sure that you have SQL Express SP1. You can also
try
uninstalling SQL Express and BCM will install again.



Mukesh Agarwal [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no
rights
I uninstalled the beta of office 2007. I was only running Outlook Beta,
not
BCM. The installation of the full version of office 2007 went fine and
all
the programs work normally. I then decided to install BCM from disc
two.
The installation failed completely.

The first part of the installation trys to install SQL express 5.0 I
already had this installed on my system.

Here is the error log from the installation


Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Microsoft Windows XP Professional Service Pack 2
(Build
2600)
Time : Thu Jan 25 06:12:20 2007

Machine : ANDY
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : MSXML 6.0 Parser (KB927977)
Product Version : 6.00.3890.0
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find
the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find
the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log
Last Action : InstallFinalize
Error String : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find
the
file specified.
Error Number : 29528
--------------------------------------------------------------------------------

SQL Server Setup failed. For more information, review the Setup log
file
in
%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.


Time : Thu Jan 25 06:16:18 2007


List of log files:
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core(Local).log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Datastore.xml
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_.NET Framework 2.0.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Support.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Summary.txt
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SCC.log

At this point I am stumped on how to get this application working. Any
suggestion or requests for addtional info would be greatly
apprecieated.

Thanks
Click to expand...
Click to expand...
Click to expand...
 
C

Clinton Ford [MSFT]

Could you check the Windows Event Log for any error messages around this
same date/time? Just click "Start | Run" then type eventvwr and click "OK".
Now review the Application and System folders for events near that time. If
you find one, open it and click the copy button, then paste the error into
the Newsgroup.

Thanks!
--
Visit team blog at http://blogs.msdn.com/bcm
This posting is provided "AS IS" with no warranties, and confers no rights

Alex said:
Hi - if I can join in
I am trying to install Outlook2007 with BCM and I get to the point of SQL5
Express install and I get a message saying that the installation cannot
continue -
The error string said: The SQL Server service failed to start
i have found a KB article - 920114 but this refers to a folder 'protect' -
which i dont have within the installation.
Can anyone help please- thanks

A

Mukesh Agarwal said:
Please try to uninstall existing instance of SQL Express and try BCM
again. It's possible that you might not have latest version of SQL
Express installed. Please make sure that you have SQL Express SP1. You
can also try uninstalling SQL Express and BCM will install again.



Mukesh Agarwal [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no
rights
GoGeisel said:
I uninstalled the beta of office 2007. I was only running Outlook Beta,
not
BCM. The installation of the full version of office 2007 went fine and
all
the programs work normally. I then decided to install BCM from disc
two.
The installation failed completely.

The first part of the installation trys to install SQL express 5.0 I
already had this installed on my system.

Here is the error log from the installation


Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Microsoft Windows XP Professional Service Pack 2
(Build
2600)
Time : Thu Jan 25 06:12:20 2007

Machine : ANDY
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : MSXML 6.0 Parser (KB927977)
Product Version : 6.00.3890.0
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find
the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find
the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log
Last Action : InstallFinalize
Error String : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find
the
file specified.
Error Number : 29528
--------------------------------------------------------------------------------

SQL Server Setup failed. For more information, review the Setup log file
in
%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.


Time : Thu Jan 25 06:16:18 2007


List of log files:
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core(Local).log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Datastore.xml
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_.NET Framework 2.0.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Support.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core.log
c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SCC.log

At this point I am stumped on how to get this application working. Any
suggestion or requests for addtional info would be greatly apprecieated.

Thanks
Click to expand...
Click to expand...
Click to expand...
 
C

Clinton Ford [MSFT]

There are a couple of articles that discuss fixing issues with SQL
performance counters. If these articles do not help, please contact support
so we can reproduce and fix this problem. Thanks!

See section titled "MSDE Setup fails if the SQL performance counters are
corrupted" in this article:
How to troubleshoot Business Contact Manager Setup issues
http://support.microsoft.com/kb/901163

A SQL Server Desktop Engine 2000 installation fails when it tries to
register Performance Monitor counters
http://support.microsoft.com/default.aspx/kb/315083

Support options for Business Contact Manager
http://support.microsoft.com/common/international.aspx?rdpath=1&gprid=11335

Please let me know if you are able to resolve the issue.
--
Visit team blog at http://blogs.msdn.com/bcm
This posting is provided "AS IS" with no warranties, and confers no rights

GoGeisel said:
Yes, I cleared it out completely, doubled check the in the Services, to
make
sure there was no sign of it anywhere, rebooted the pc, check it again.
Is
there any more info I can give you to help the process?

Mukesh Agarwal said:
Did you uninstall all the compnents of SQL Express.
Usually SQL Express has following components installed (if you see in
add/remove program)
Microsoft SQL Server 2005
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files
Microsoft SQL Server VSS Writer
--
Mukesh Agarwal [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no
rights
GoGeisel said:
Hi,

I followed you advice and uninstalled SQL completely, rebooted and then
ran
disc 2 of Office 2007 with BCM. I received the exact same error about
3/4
of
the way through intstalling SQL. Here is the error message.


Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Microsoft Windows XP Professional Service Pack 2
(Build
2600)
Time : Thu Jan 25 16:46:50 2007

Machine : ANDY
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : MSXML 6.0 Parser
Product Version : 6.00.3883.8
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_MSXML6_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find
the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find
the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQL.log
Last Action : InstallFinalize
Error String : The setup has encountered an unexpected error while
Installing performance counters. The error is: The system cannot find
the
file specified.
Error Number : 29528
--------------------------------------------------------------------------------

SQL Server Setup failed. For more information, review the Setup log
file
in
%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.


Time : Thu Jan 25 16:53:53 2007


List of log files:
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_Core(Local).log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLSupport_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLNCLI_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SqlWriter_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_MSXML6_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQL.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_Datastore.xml
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_.NET Framework 2.0.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SNAC.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_Core.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Summary.txt
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_Support.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0012_ANDY_SCC.log

Do you have any other thoughts on this?

Thanks much for your assistance.

Andy


:

Please try to uninstall existing instance of SQL Express and try BCM
again.
It's possible that you might not have latest version of SQL Express
installed. Please make sure that you have SQL Express SP1. You can
also
try
uninstalling SQL Express and BCM will install again.



Mukesh Agarwal [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no
rights
I uninstalled the beta of office 2007. I was only running Outlook
Beta,
not
BCM. The installation of the full version of office 2007 went fine
and
all
the programs work normally. I then decided to install BCM from disc
two.
The installation failed completely.

The first part of the installation trys to install SQL express 5.0
I
already had this installed on my system.

Here is the error log from the installation


Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Microsoft Windows XP Professional Service Pack 2
(Build
2600)
Time : Thu Jan 25 06:12:20 2007

Machine : ANDY
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : MSXML 6.0 Parser (KB927977)
Product Version : 6.00.3890.0
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log
--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error
while
Installing performance counters. The error is: The system cannot
find
the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : SQL Server Database Services
Error : The setup has encountered an unexpected error
while
Installing performance counters. The error is: The system cannot
find
the
file specified.

--------------------------------------------------------------------------------
Machine : ANDY
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log
Last Action : InstallFinalize
Error String : The setup has encountered an unexpected error
while
Installing performance counters. The error is: The system cannot
find
the
file specified.
Error Number : 29528
--------------------------------------------------------------------------------

SQL Server Setup failed. For more information, review the Setup log
file
in
%ProgramFiles%\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Summary.txt.


Time : Thu Jan 25 06:16:18 2007


List of log files:
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core(Local).log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Datastore.xml
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_.NET Framework 2.0.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Support.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Summary.txt
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0010_ANDY_SCC.log

At this point I am stumped on how to get this application working.
Any
suggestion or requests for addtional info would be greatly
apprecieated.

Thanks
Click to expand...
Click to expand...
Click to expand...
 

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