Office 2007 programs lock when I try to save or open documents

J

Jules

Hi all,

I've been through most of the posts regarding people having problems saving
in Office 2007 programs, but none of the suggestions have helped. I recently
upgraded to Vista and purchased Office 2007 professional. Installation of
both was smooth, computer is fairly new. I can open the office programs just
fine, but when I try to save a document in (so far) Word or Publisher, the
program locks up. In other words, I click "Save As" and the save window
opens but if I try to browse to a folder or touch the window at all, I get a
message that the program is not responding and there is nothing I can do but
close the program down.

Seems like this machine has been auto-updating since I installed Vista and
Office 2007, so I most likely have all of the updates installed. Any help or
suggestions would be greatly appreciated. It's not really a very helpful
thing to create a document if you can't save it.

Thanks.
 
G

garfield-n-odie [MVP]

In Windows Vista, click on Start | Computer | Tools | Disconnect Network
Drive, and disconnected any mapped drives that are not currently available.
 
J

Jules

I don't have any mapped drives. It is a stand alone notebook. I have also
gone through the posts here and checked registry settings, uninstalled
antivirus software, uninstalled and reinstalled the Office programs. I can
click on a document created in XP or Office 2003 and Word 2007 will open. I
can convert the document and save back to where it was. But if I want to
browse to open a document, or browse folders to save it elsewhere it just
sits until I try to cancel and then tells me the program is not responding.
At that point the only thing I can do is choose to shut down the program.
 

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