office 2007 shortcuts don't work

[djgh]

I'm using Vista Home Premium and Office 2007 Enterprise. After I have opened
word for example, a shortcut is made and added next to recent programs used.
However it will not work. I click on it and nothing happens. If I drag the
shortcut to the desktop it works fine but if I drag it back again it stops
working

Any ideas?

 

[Terry Farrell]

Are you talking about the Word entry in the Recently Used list of the Start
Menu? If so, go to Word Options, Resources tab and run Office Diagnostics.

 

[djgh]

Yes Terry it's the "Word" entry in the recently used list. I've tried excel
and publisher and the same thing happens. I ran the diagnostics as you
suggested but this found no problems. I'm at a loss as as I said earlier if I
drag the shortcut to desktop it works fine.

Any more ideas?

Dave.

 

[Terry Farrell]

Is this using a laptop with a touchpad or is this a desktop PC using a
standard mouse? Does it happen with any other applications (Excel, WordPad)?
It sounds more like a Windows/Driver issue.

Terry

 

[djgh]

Yes Terry,
I've also tried excel and publisher and they are exactly the same. I'm using
a desktop PC and mouse. I'm starting to get the feeling that it's a Vista
issue and not Office. The reason for this is I've noticed another "link" not
working. If I right click on Computer then open properties there is a link
for Device Manger in the top left corner. This also doesn't work. I have all
updates for Windows and Office.

 

[Terry Farrell]

I suggest posting this in he Vista Newsgroup as it is almost certainly not a
Word problem. The Vista guys are more likely to have experience of these
symptoms.

Terry

 

[Dave]

Thanks Terry, I'll do that