Office 2007 suddenly running in 256 color

[Protista]

I have a computer that is running Microsoft Office 2007 Enterprise edition in
Windows XP Pro SP2. The problem occurring is that the whole office program
appears to be running in 256 mode as if the properties for WINWORD.EXE had
256 color mode checked under compatibility. However, the 256 color mode box
is not checked. It can be run as a regular administrator and domain
administrator and it behaves the same. We have also tried changing color
schemes and running office diagnostics with no results.
We are more than likely going to try to remove and reinstall office.
Hopefully that should resolve the problem for the time being. However, I
wanted to know if anyone else has encountered this problem and if there are
any known solutions.

 

[garfield-n-odie [MVP]]

If high contrast is turned on in Windows Accessibility Options, turn it off.

 

[Protista]

Thanks for the advice, I checked high contrast, however, it was not checked.

 

[Echo S]

Right-click your desktop, choose Properties, and on the Settings tab, make
sure color quality is set to 32-bit. If it is already, try changing to a
lower setting, apply it, then change back to 32-bit.

Someone else reported something similar here.
http://groups.google.com/group/micr...ost+group:microsoft.public.*#9cded66af2b2be7a

Is that what your interface looks like?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

 

[Protista]

Once again thanks for the advice. The picture in that thread is what is
happening with the office application, and it is in fact on all of them not
just word. I tried adjusting color settings and it is still maintaining its
appearance.

Right-click your desktop, choose Properties, and on the Settings tab, make
sure color quality is set to 32-bit. If it is already, try changing to a
lower setting, apply it, then change back to 32-bit.

Someone else reported something similar here.
http://groups.google.com/group/micr...ost+group:microsoft.public.*#9cded66af2b2be7a

Is that what your interface looks like?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

Thanks for the advice, I checked high contrast, however, it was not
checked.

 

[Echo S]

Well, I confess -- this is a problem that we've been seeing intermittent
reports of, and it's been bugging me, but none of the posters have followed
it to resolution so we don't have a definite fix. The one guy said "noodling
around with color schemes and such" resolved it for him, but I sure don't
know what that means!

You've changed Office color schemes and you've run Office diagnostics.

High contrast is not checked in the Windows accessibility settings.
Adjusting color to 32-bit doesn't fix it.

If you right-click the desktop, choose properties, and go to the Themes tab,
what Windows theme is specified? If you choose a different one, apply it,
and then change back to the one you were using, does that sort it out? How
about on the Appearance tab -- what Windows and buttons style and color
scheme are set there?

Have you rebooted?


--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

Once again thanks for the advice. The picture in that thread is what is
happening with the office application, and it is in fact on all of them
not
just word. I tried adjusting color settings and it is still maintaining
its
appearance.

Right-click your desktop, choose Properties, and on the Settings tab,
make
sure color quality is set to 32-bit. If it is already, try changing to a
lower setting, apply it, then change back to 32-bit.

Someone else reported something similar here.
http://groups.google.com/group/micr...ost+group:microsoft.public.*#9cded66af2b2be7a

Is that what your interface looks like?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit
http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

Thanks for the advice, I checked high contrast, however, it was not
checked.

:

If high contrast is turned on in Windows Accessibility Options, turn
it
off.

Protista wrote:

I have a computer that is running Microsoft Office 2007 Enterprise
edition in
Windows XP Pro SP2. The problem occurring is that the whole office
program
appears to be running in 256 mode as if the properties for
WINWORD.EXE
had
256 color mode checked under compatibility. However, the 256 color
mode box
is not checked. It can be run as a regular administrator and domain
administrator and it behaves the same. We have also tried changing
color
schemes and running office diagnostics with no results.
We are more than likely going to try to remove and reinstall office.
Hopefully that should resolve the problem for the time being.
However,
I
wanted to know if anyone else has encountered this problem and if
there
are
any known solutions.

 

[Protista]

Once more I appreciate your assistance. I changed the theme and the color
scheme ran it once with the changes as well as returning it to its original
state and running once again. I also rebooted the system again just for to
be sure. Unfortunately it is still remaining obstinate.

Well, I confess -- this is a problem that we've been seeing intermittent
reports of, and it's been bugging me, but none of the posters have followed
it to resolution so we don't have a definite fix. The one guy said "noodling
around with color schemes and such" resolved it for him, but I sure don't
know what that means!

You've changed Office color schemes and you've run Office diagnostics.

High contrast is not checked in the Windows accessibility settings.
Adjusting color to 32-bit doesn't fix it.

If you right-click the desktop, choose properties, and go to the Themes tab,
what Windows theme is specified? If you choose a different one, apply it,
and then change back to the one you were using, does that sort it out? How
about on the Appearance tab -- what Windows and buttons style and color
scheme are set there?

Have you rebooted?


--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

Once again thanks for the advice. The picture in that thread is what is
happening with the office application, and it is in fact on all of them
not
just word. I tried adjusting color settings and it is still maintaining
its
appearance.

Right-click your desktop, choose Properties, and on the Settings tab,
make
sure color quality is set to 32-bit. If it is already, try changing to a
lower setting, apply it, then change back to 32-bit.

Someone else reported something similar here.
http://groups.google.com/group/micr...ost+group:microsoft.public.*#9cded66af2b2be7a

Is that what your interface looks like?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit
http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

Thanks for the advice, I checked high contrast, however, it was not
checked.

:

If high contrast is turned on in Windows Accessibility Options, turn
it
off.

Protista wrote:

I have a computer that is running Microsoft Office 2007 Enterprise
edition in
Windows XP Pro SP2. The problem occurring is that the whole office
program
appears to be running in 256 mode as if the properties for
WINWORD.EXE
had
256 color mode checked under compatibility. However, the 256 color
mode box
is not checked. It can be run as a regular administrator and domain
administrator and it behaves the same. We have also tried changing
color
schemes and running office diagnostics with no results.
We are more than likely going to try to remove and reinstall office.
Hopefully that should resolve the problem for the time being.
However,
I
wanted to know if anyone else has encountered this problem and if
there
are
any known solutions.

 

[Echo S]

Thanks, Protista. Just to confirm, you've changed color schemes/themes in
both Windows and in Office, right?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

Once more I appreciate your assistance. I changed the theme and the color
scheme ran it once with the changes as well as returning it to its
original
state and running once again. I also rebooted the system again just for
to
be sure. Unfortunately it is still remaining obstinate.

Well, I confess -- this is a problem that we've been seeing intermittent
reports of, and it's been bugging me, but none of the posters have
followed
it to resolution so we don't have a definite fix. The one guy said
"noodling
around with color schemes and such" resolved it for him, but I sure don't
know what that means!

You've changed Office color schemes and you've run Office diagnostics.

High contrast is not checked in the Windows accessibility settings.
Adjusting color to 32-bit doesn't fix it.

If you right-click the desktop, choose properties, and go to the Themes
tab,
what Windows theme is specified? If you choose a different one, apply it,
and then change back to the one you were using, does that sort it out?
How
about on the Appearance tab -- what Windows and buttons style and color
scheme are set there?

Have you rebooted?


--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit
http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

Once again thanks for the advice. The picture in that thread is what
is
happening with the office application, and it is in fact on all of them
not
just word. I tried adjusting color settings and it is still
maintaining
its
appearance.

:

Right-click your desktop, choose Properties, and on the Settings tab,
make
sure color quality is set to 32-bit. If it is already, try changing to
a
lower setting, apply it, then change back to 32-bit.

Someone else reported something similar here.
http://groups.google.com/group/micr...ost+group:microsoft.public.*#9cded66af2b2be7a

Is that what your interface looks like?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit
http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

Thanks for the advice, I checked high contrast, however, it was not
checked.

:

If high contrast is turned on in Windows Accessibility Options,
turn
it
off.

Protista wrote:

I have a computer that is running Microsoft Office 2007
Enterprise
edition in
Windows XP Pro SP2. The problem occurring is that the whole
office
program
appears to be running in 256 mode as if the properties for
WINWORD.EXE
had
256 color mode checked under compatibility. However, the 256
color
mode box
is not checked. It can be run as a regular administrator and
domain
administrator and it behaves the same. We have also tried
changing
color
schemes and running office diagnostics with no results.
We are more than likely going to try to remove and reinstall
office.
Hopefully that should resolve the problem for the time being.
However,
I
wanted to know if anyone else has encountered this problem and if
there
are
any known solutions.

 

[Protista]

I did change color schemes/themes in both Windows and Office.

Thanks, Protista. Just to confirm, you've changed color schemes/themes in
both Windows and in Office, right?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

Once more I appreciate your assistance. I changed the theme and the color
scheme ran it once with the changes as well as returning it to its
original
state and running once again. I also rebooted the system again just for
to
be sure. Unfortunately it is still remaining obstinate.

Well, I confess -- this is a problem that we've been seeing intermittent
reports of, and it's been bugging me, but none of the posters have
followed
it to resolution so we don't have a definite fix. The one guy said
"noodling
around with color schemes and such" resolved it for him, but I sure don't
know what that means!

You've changed Office color schemes and you've run Office diagnostics.

High contrast is not checked in the Windows accessibility settings.
Adjusting color to 32-bit doesn't fix it.

If you right-click the desktop, choose properties, and go to the Themes
tab,
what Windows theme is specified? If you choose a different one, apply it,
and then change back to the one you were using, does that sort it out?
How
about on the Appearance tab -- what Windows and buttons style and color
scheme are set there?

Have you rebooted?


--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit
http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

Once again thanks for the advice. The picture in that thread is what
is
happening with the office application, and it is in fact on all of them
not
just word. I tried adjusting color settings and it is still
maintaining
its
appearance.

:

Right-click your desktop, choose Properties, and on the Settings tab,
make
sure color quality is set to 32-bit. If it is already, try changing to
a
lower setting, apply it, then change back to 32-bit.

Someone else reported something similar here.
http://groups.google.com/group/micr...ost+group:microsoft.public.*#9cded66af2b2be7a

Is that what your interface looks like?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit
http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

Thanks for the advice, I checked high contrast, however, it was not
checked.

:

If high contrast is turned on in Windows Accessibility Options,
turn
it
off.

Protista wrote:

I have a computer that is running Microsoft Office 2007
Enterprise
edition in
Windows XP Pro SP2. The problem occurring is that the whole
office
program
appears to be running in 256 mode as if the properties for
WINWORD.EXE
had
256 color mode checked under compatibility. However, the 256
color
mode box
is not checked. It can be run as a regular administrator and
domain
administrator and it behaves the same. We have also tried
changing
color
schemes and running office diagnostics with no results.
We are more than likely going to try to remove and reinstall
office.
Hopefully that should resolve the problem for the time being.
However,
I
wanted to know if anyone else has encountered this problem and if
there
are
any known solutions.

 

[Echo S]

Thank you for confirming. I'm trying to get this in front of some people who
may have ideas about it. I'll post back when/if I have more information or
ideas.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

I did change color schemes/themes in both Windows and Office.

Thanks, Protista. Just to confirm, you've changed color schemes/themes in
both Windows and in Office, right?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit
http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

Once more I appreciate your assistance. I changed the theme and the
color
scheme ran it once with the changes as well as returning it to its
original
state and running once again. I also rebooted the system again just
for
to
be sure. Unfortunately it is still remaining obstinate.

:

Well, I confess -- this is a problem that we've been seeing
intermittent
reports of, and it's been bugging me, but none of the posters have
followed
it to resolution so we don't have a definite fix. The one guy said
"noodling
around with color schemes and such" resolved it for him, but I sure
don't
know what that means!

You've changed Office color schemes and you've run Office diagnostics.

High contrast is not checked in the Windows accessibility settings.
Adjusting color to 32-bit doesn't fix it.

If you right-click the desktop, choose properties, and go to the
Themes
tab,
what Windows theme is specified? If you choose a different one, apply
it,
and then change back to the one you were using, does that sort it out?
How
about on the Appearance tab -- what Windows and buttons style and
color
scheme are set there?

Have you rebooted?


--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit
http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

Once again thanks for the advice. The picture in that thread is
what
is
happening with the office application, and it is in fact on all of
them
not
just word. I tried adjusting color settings and it is still
maintaining
its
appearance.

:

Right-click your desktop, choose Properties, and on the Settings
tab,
make
sure color quality is set to 32-bit. If it is already, try changing
to
a
lower setting, apply it, then change back to 32-bit.

Someone else reported something similar here.
http://groups.google.com/group/micr...ost+group:microsoft.public.*#9cded66af2b2be7a

Is that what your interface looks like?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit
http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

Thanks for the advice, I checked high contrast, however, it was
not
checked.

:

If high contrast is turned on in Windows Accessibility Options,
turn
it
off.

Protista wrote:

I have a computer that is running Microsoft Office 2007
Enterprise
edition in
Windows XP Pro SP2. The problem occurring is that the whole
office
program
appears to be running in 256 mode as if the properties for
WINWORD.EXE
had
256 color mode checked under compatibility. However, the 256
color
mode box
is not checked. It can be run as a regular administrator and
domain
administrator and it behaves the same. We have also tried
changing
color
schemes and running office diagnostics with no results.
We are more than likely going to try to remove and reinstall
office.
Hopefully that should resolve the problem for the time being.
However,
I
wanted to know if anyone else has encountered this problem and
if
there
are
any known solutions.

 

[Steve Rindsberg]

I did change color schemes/themes in both Windows and Office.

A variation on the same theme:

Try changing the color setting in Windows to 256 colors, apply that, start one or more Office apps, then close them down.
Finally, reset Windows to 32-bit color.

 

[Protista]

Thanks for the input. I went ahead and ran through with your scenario. I
ran it once before the change, once after setting it to 256 color, and once
again after bringing it back up to 32-bit. Unfortunately, it still looks
like it is in 256 color mode.

 

[Steve Rindsberg]

Thanks for the input. I went ahead and ran through with your scenario. I
ran it once before the change, once after setting it to 256 color, and once
again after bringing it back up to 32-bit. Unfortunately, it still looks
like it is in 256 color mode.

Thanks for testing that. Sorry it didn't fix the problem.
I can't think of anything else offhand, but I know that Echo's still pursuing it.

 

[Echo S]

See if Rick's post today resolves it for you, Protista.
http://www.microsoft.com/office/com...731a8d-9abd-4ff3-917f-7ac6ce30ecd5&sloc=en-us

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

 

[Protista]

I went in as an administrator, removed the SMS driver and now everything is
working fine. I have one or two more computers that are behaving similarly
and I will try it on them as well. I will post again to hopefully reaffirm
the solution. Thank you very much for your assistance in helping me with a
solution.

See if Rick's post today resolves it for you, Protista.
http://www.microsoft.com/office/com...731a8d-9abd-4ff3-917f-7ac6ce30ecd5&sloc=en-us

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

Thanks for the input. I went ahead and ran through with your scenario. I
ran it once before the change, once after setting it to 256 color, and
once
again after bringing it back up to 32-bit. Unfortunately, it still looks
like it is in 256 color mode.

 

[Echo S]

Sweet!!

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

I went in as an administrator, removed the SMS driver and now everything is
working fine. I have one or two more computers that are behaving
similarly
and I will try it on them as well. I will post again to hopefully
reaffirm
the solution. Thank you very much for your assistance in helping me with
a
solution.

See if Rick's post today resolves it for you, Protista.
http://www.microsoft.com/office/com...731a8d-9abd-4ff3-917f-7ac6ce30ecd5&sloc=en-us

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit
http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

Thanks for the input. I went ahead and ran through with your scenario.
I
ran it once before the change, once after setting it to 256 color, and
once
again after bringing it back up to 32-bit. Unfortunately, it still
looks
like it is in 256 color mode.

:

Protista
wrote:
I did change color schemes/themes in both Windows and Office.

A variation on the same theme:

Try changing the color setting in Windows to 256 colors, apply that,
start one or more Office apps, then close them down.
Finally, reset Windows to 32-bit color.


--
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[Protista]

It also worked on an additional system with identical symptoms. Once again,
thank you for the fix.

I went in as an administrator, removed the SMS driver and now everything is
working fine. I have one or two more computers that are behaving similarly
and I will try it on them as well. I will post again to hopefully reaffirm
the solution. Thank you very much for your assistance in helping me with a
solution.

See if Rick's post today resolves it for you, Protista.
http://www.microsoft.com/office/com...731a8d-9abd-4ff3-917f-7ac6ce30ecd5&sloc=en-us

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

Thanks for the input. I went ahead and ran through with your scenario. I
ran it once before the change, once after setting it to 256 color, and
once
again after bringing it back up to 32-bit. Unfortunately, it still looks
like it is in 256 color mode.

:

I did change color schemes/themes in both Windows and Office.

A variation on the same theme:

Try changing the color setting in Windows to 256 colors, apply that,
start one or more Office apps, then close them down.
Finally, reset Windows to 32-bit color.


--
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================