Office 2007 trial

[Pencilpusher57]

I recently purchased a new computer, had all my info transferred from my old
computer and changed internet providers. I get my email through Microsoft
Outlook and have had continuing problems. since I switched computers. When I
try to reply to an email I get the message that "Outlook is starting
Microsoft Word 2003 as my email editor". My computer freezes at that point
and I cannot do anything except close it down through task manager. i don't
have Microsoft Word 2003, I had 2002.
I decided to download the 2007 trial to see if that would solve the problem.
I got Word 2007 and Excel 2007, but the Outlook did not download and I am
still stuck with the same problem. I don't want to purchase this product if
I will end up with the same problem

 

[DL]

You dont mention what version of win you are using, nor do you mention how
or what data was transfered
Outlook 2002 is not fully compatible with Vista, most notably passwords are
not retained so I would have expected a network password msg box to open
You cannot install Outlook 2007 if any other version of Outlook is installed
on your PC
If you purchased a new PC did it have any trial version of Office installed?
If you start Word or Outlook what does Help About state?

 

[Jaycee]

Can you change the default email editor?
a..
b.. Select Tools | Options from the menu in Outlook.
c.. Click on the Mail Format tab.
d.. Make sure the Use Microsoft Office Word 2003 to edit e-mail messages
is unchecked.
a.. In versions before Outlook 2003, the text reads Use Microsoft Word
to edit e-mail messages.
e.. Close the dialog.
Outlook 2007 always uses Word for editing.

 

[Pencilpusher57]

Do I have to uninstall my current Outlook 2003 if I am using the trial, or if
I purchase the latest version of Outlook? This was not mentioned when I
downloaded the trial version.

 

[Pencilpusher57]

Thank you. I think that is working.

Can you change the default email editor?
a..
b.. Select Tools | Options from the menu in Outlook.
c.. Click on the Mail Format tab.
d.. Make sure the Use Microsoft Office Word 2003 to edit e-mail messages
is unchecked.
a.. In versions before Outlook 2003, the text reads Use Microsoft Word
to edit e-mail messages.
e.. Close the dialog.
Outlook 2007 always uses Word for editing.

 

[Pencilpusher57]

Well, it worked once. Now when I reply I get the message "Microsoft Word is
set to be your email editor. However, Word is unavailable, not installed, or
is not the same version as Outlook. The Outlook email editor will be used
instead." I really don't mind this because at least I am able to reply to my
emails. But how do I get Outlook on the 2007 trial version? I am doing the
trial to see how it works and interacts with all the aspects of Microsoft
Office.

 

[DL]

You appear to still have differing versions of Office installed.
In explorer, \Program Files\Microsoft Office\ what versions of office are
shown? (eg it will show Office10 or 12 etc)

 

[Pencilpusher57]

Under program files, it shows Office 11 and Office 12. In the Control Panel,
it shows Office Professional Edition 2003 and also Office Standard Trial 2007
and Office Outlook Connector

 

[DL]

That indicates you have both Office 2003 & Office 2007
Office 2007 Outlook will not install if Outlook 2003 still exists on your
system

Assuming you have the Office 2003 cd, I would uninstall Office 2003, reboot,
then reinstall the Office 2007 trial and finally run MS Update for critical
updates only

 

[Pencilpusher57]

Would this all be corrected if I were to purchase the Office 2007? Would the
Outlook update itself? I don't remember having this problem when I upgraded
to Office 2003 form Office 97

 

[DL]

If you have Office 2003 installed (inc OL 2003) and you install Office 2007
and select the upgrade option it will remove 2003 components contained
within the 2007 version (inc Outlook 2003)
If you plan on purchaseing 2007, uninstall the 2007 trial, reboot, prior to
installing 2007 from cd.
Generally its cheaper to buy 2007 direct from eg Amazon or other online
retailers, and you get the cd/dvd, rather than purchasing via MS site, where
you have to pay extra for the cd.
Of course having (and keeping) your office 2003 cd qualifies you for an
upgrade version of 2007