J
JimG
(Win XP Pro SP3) In trying to fix a problem with updates, Microsoft support
engineers have told me (to make a long story short) to remove office
manually.
Part of their instructions is to export the two Office keys in HKLU
....\Software and HKCU ... \Software, and then delete them.
I was able to successfully export both keys and delete the HKCU key, but
when deleting the HKLU key I got the message to the effect, "Key not deleted
key, error in key". The problem is with the Actions\{long number} subkey.
I've tried setting all values to 0 or deleting them. Importing the deleting
the key again, and turning off the Office Engine service. Nothing helped and
I thought maybe someone here might have an answer, otherwise I'll probably
have to wait until Monday to get an answer from MS support. I notice that
Scanreg is no longer available. Is there another similar program for XP?
engineers have told me (to make a long story short) to remove office
manually.
Part of their instructions is to export the two Office keys in HKLU
....\Software and HKCU ... \Software, and then delete them.
I was able to successfully export both keys and delete the HKCU key, but
when deleting the HKLU key I got the message to the effect, "Key not deleted
key, error in key". The problem is with the Actions\{long number} subkey.
I've tried setting all values to 0 or deleting them. Importing the deleting
the key again, and turning off the Office Engine service. Nothing helped and
I thought maybe someone here might have an answer, otherwise I'll probably
have to wait until Monday to get an answer from MS support. I notice that
Scanreg is no longer available. Is there another similar program for XP?