Office 2007 Validation

[Wigs]

I have just bought a new computer with a trial version of Office 2007
installed. As I did not wish to use the version on trial I uninstalled it
and installed a newly purchased (from a reputable company Amazon) and
installed it. The installation went well, the product was activated and
several updates downloaded and installed.
However, when I came to install an add-in (Save as PDF) my installation
failed to validate. I uninstalled Office 2007 and reinstalled it and have
again followed the Office fault finding program which says ' Start - Type
%ALLUSERSPROFILE%\Application\Data|office Genuine Advantage|data - Delete
the file data.dat'
The data.dat was not found and I still cannot validate and download the
add-in.
I am now confused at what to do - the box that the program came in was
sealed and carries the usual Certificate of Authenticity.
All I can think of is some sort of legacy hang up from the originally
installed program that I uninstalled.
Can someone help please?
Thanks
Wigs

 

[Carey Frisch [MVP]]

Please follow this troubleshooting procedure:

1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

3. Next, visit the following website and create a post in the "Office WGA Issues" forum and paste the results of the WGA Diagnostic
Data in a detailed post.
http://forums.community.microsoft.com/en-US/genuineoffice/threads/

4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

I have just bought a new computer with a trial version of Office 2007
installed. As I did not wish to use the version on trial I uninstalled it
and installed a newly purchased (from a reputable company Amazon) and
installed it. The installation went well, the product was activated and
several updates downloaded and installed.
However, when I came to install an add-in (Save as PDF) my installation
failed to validate. I uninstalled Office 2007 and reinstalled it and have
again followed the Office fault finding program which says ' Start - Type
%ALLUSERSPROFILE%\Application\Data|office Genuine Advantage|data - Delete
the file data.dat'
The data.dat was not found and I still cannot validate and download the
add-in.
I am now confused at what to do - the box that the program came in was
sealed and carries the usual Certificate of Authenticity.
All I can think of is some sort of legacy hang up from the originally
installed program that I uninstalled.
Can someone help please?
Thanks
Wigs