J
John Monahan
Can somebody here please help me with this problem? I have posted it here
and other places and have not found a fix yet. It's been going on for a
month now and I am getting desperate.
With all my Office 2007 programs I have a problem with them not working when
I come back from Vista sleep mode. For example with Outlook 2007, when Vista
comes back upon a wakeup, upon clicking on the Outlook Send/Receive button I
get no response. If I take the option "Let Outlook rescue the information",
the window goes into light grey mode and sits there for 3-4 minutes. If I
try and cancel the program instead it hangs. Ctrl+Alt+Del shows up as the
tread "Not responding". "End tread" option takes a few minutes to close.
Even if I try and shut down Vista the whole thing takes 2 minutes. Now
interestingly enough if I set the computer in sleep mode with the
application already open and on the desktop. When it re-awakes Vista outlook
works fine. If I then close the application and immediately reopen it, it
again hangs as above. If I close the hung office program (I use mainly
Outlook & Word), once and when it finally closes (~3-5 minutes) and reopen
it by clicking on the desktop icon, it works OK that time and all times
thereafter. A few other facts that hopefully may help.
After a vista wakeup I have:-
I have no problem reading mail with Vista mail. I have no problem with 2003
Microsoft Front Page. I remove 2003 Front Page (there are no other 2003
office applications present) and replace it with Microsoft Expression Web
still the above problem.
Never a problem getting to or from the internet.
All other programs work fine upon returning from sleep mode.
Same problem with Word and Excel as with Outlook.
Office 2003 worked fine on this Visa setup before I installed Office 2007.
Every other program on this computer works fine. No problems with drivers,
video boards etc.
I tried a "Repair" Option of Office 2007. This too made no difference.
I suspect Office is writing something to disk and later on cannot find it
when it wakes up.
Help please!
and other places and have not found a fix yet. It's been going on for a
month now and I am getting desperate.
With all my Office 2007 programs I have a problem with them not working when
I come back from Vista sleep mode. For example with Outlook 2007, when Vista
comes back upon a wakeup, upon clicking on the Outlook Send/Receive button I
get no response. If I take the option "Let Outlook rescue the information",
the window goes into light grey mode and sits there for 3-4 minutes. If I
try and cancel the program instead it hangs. Ctrl+Alt+Del shows up as the
tread "Not responding". "End tread" option takes a few minutes to close.
Even if I try and shut down Vista the whole thing takes 2 minutes. Now
interestingly enough if I set the computer in sleep mode with the
application already open and on the desktop. When it re-awakes Vista outlook
works fine. If I then close the application and immediately reopen it, it
again hangs as above. If I close the hung office program (I use mainly
Outlook & Word), once and when it finally closes (~3-5 minutes) and reopen
it by clicking on the desktop icon, it works OK that time and all times
thereafter. A few other facts that hopefully may help.
After a vista wakeup I have:-
I have no problem reading mail with Vista mail. I have no problem with 2003
Microsoft Front Page. I remove 2003 Front Page (there are no other 2003
office applications present) and replace it with Microsoft Expression Web
still the above problem.
Never a problem getting to or from the internet.
All other programs work fine upon returning from sleep mode.
Same problem with Word and Excel as with Outlook.
Office 2003 worked fine on this Visa setup before I installed Office 2007.
Every other program on this computer works fine. No problems with drivers,
video boards etc.
I tried a "Repair" Option of Office 2007. This too made no difference.
I suspect Office is writing something to disk and later on cannot find it
when it wakes up.
Help please!