Office 2007 wont open files

[Ryan]

I just installed Office 2007. For some reason I can only open files if I go
to the file menu and navigate to the file through the directory. If I try to
open the file from a folder or shortcut, office starts but the file does not.
I have created new files in 2007, and even the new files act this way. I
have been reading other posts, and found some information about Nortons on
the beta version of Office 2007, but is that still an issue? Any guidance
would be greatly helpfull.

Thanks in advance

 

[Beth Melton]

Unless something on this issue has been found recently, so far there hasn't
been a resolution for this issue. I suspect it is tied to Norton AV and the
Office Plug-in but I haven't been able to confirm it yet. If you do have
Norton then in Norton Options, in the Miscellaneous section, turn off Enable
Office Plug-in and see if that resolves the inability to open files outside
of the application.

If it does, could you post back and let us know? Thanks!

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/