Office 2007-Word Not Able to Send Email, Email As PDF/XPS Attach

J

Jeremiah

I am using Office Professional Plus 2007 on Windows XP SP2. Outlook and Word
are open. When I create a new word document or use an existing document, I
click the Office Button, Click Send, Then Click Email. I see that the office
icon disappears and then I get an error message: Word couldn’t send mail
because of MAPI failure: “Unspecified Error†Rebooting doesn’t help it
either.
The details of the error:
This error can occur if you attempt to send a Word document as an e-mail
attachment in Word and the MAPI session was closed and Word is no longer able
to connect to that MAPI session. It can also occur if there is a problem with
the fax configuration.
To correct a MAPI related error: restart the MAPI e-mail program (for
example,Outlook) or save and close the document, and then restart Word after
restarting your MAPI e-mail application. Word will establish a new MAPI
session, allowing the document to be sent.
To correct a problem with the fax configuration, review the configuration
settings for your fax software and make the appropriate changes.

Any ideas?
 
I

ismykey

I had the same problem as well as the context menu sento did not work either.

In Outlook 2007, I selected Help and then Office Diagnostics. Ran that and
it started working again. Hope it does the same for you.

Thanks
Mike
 
J

Jeremiah

I did that, after a reboot it went back to hating me again. I believe it is
an issue that I am not completly using all of Office 2007. I have Access 97
and Access 2007 installed. My primary use is Access 97 since I use alot of
old databases. After I open Access 2007, office installs it normal patch then
i am able to send out. But when i change the default app for the .mdb, then I
can't send a email from word.

It is a weird issue.
 
T

Terry Farrell

You are suffering from using mixed versions of Office. What happens is that
when you use Access, that version of Office is being set as the default
version. When you open a 2007 application, it needs to reregister the
applications as default in Windows and this is one of the actions completed
by running Office Diagnostics.

You should be able to overcome this is Access97 is installed in a different
partition.
 

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