OFFICE 2008 12.0.1 update

[andre.hollander]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC

This is the message I get as I am installing the update and am at the destination select stage;
" You cannot install Microsoft Office 2008 for Mac 12.0.1 Update on this volume. A version of the software required to install this update was not found on this volume."

Any ideas on way forward?

 

[Corentin Cras-Méneur]

This is the message I get as I am installing the update and am at the
destination select stage; " You cannot install Microsoft Office 2008 for
Mac 12.0.1 Update on this volume. A version of the software required to
install this update was not found on this volume."

Any ideas on way forward?

I've had that as well and didn't find any other option but
uninstalling, reinstalling then Updating Office.

Is Office properly installed in /Applications ??

Corentin

 

[Bates]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC

This is the message I get as I am installing the update and am at the destination select stage;
" You cannot install Microsoft Office 2008 for Mac 12.0.1 Update on this volume. A version of the software required to install this update was not found on this volume."

Any ideas on way forward?

Hi Andre,

We had the same problem here. There is an AutoUpdate "update" (2.1.1)
as well that you need to install first (even if you are not using
AutoUpdate). Once we installed this update, then the 12.0.1 seemed to
go ahead (although on one of our computers, it says it is updating it
but the About window still shows 12.0.0).

The update for AutoUpdate is here
http://www.microsoft.com/mac/downlo...d=31BC88ED-DF2D-471A-B4B5-66C2A51C8BEA#viewer

Neil

 

[Joseph]

This particular issue is maddening, because it means that if you customize
your installation (remove the JUNK that is included in the default
installation) the updater will not function properly. I really want to know
what it's looking for so I can at least trick it into doing it's job.

When the MBU said they were helping to support Enterprise by putting things
in a package format, all they did was put things in a package format. This
isn't enterprise support at all.

 

[Diane Ross]

There is no way to trick the installer. You will need to use "Remove
Office", reinstall then update. See this blog article for how the changes
affect installing. Follow directions carefully.

<http://blog.entourage.mvps.org/2008/03/new_installer_for_1201.html>

In case the above link does not work:
<http://tinyurl.com/3ld2qv>

 

[Joseph]

That's not satisfactory. I want to know what its looking for that its saying
Office isn't installed.
The idea that ALL components of the Office install have to be present in
managed, enterprise installations in ludicrous and insulting.

 

[JE McGimpsey]

That's not satisfactory. I want to know what its looking for that its saying
Office isn't installed.
The idea that ALL components of the Office install have to be present in
managed, enterprise installations in ludicrous and insulting.

If it's not in your Administrator's guide, which if your MS enterprise
rep didn't give you one, is here:

http://www.microsoft.com/mac/itpros/

then you'll probably need to talk to your rep...

Whether it's satisfactory to you or not, for the most part posters on
this newsgroup are volunteering their time and information - they're not
MS employees and are not in a position to provide information that isn't
generally available.

This newsgroup isn't really geared toward help with "managed, enterprise
installations", though some readers *may* have experience with them.