Office 2008 finds update is needed, but won't update...

[JCubed123]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

When I check for updates, Office 2008 recognizes that I need an update (12.0.1). It downloads and when the software tries to search for a drive that needs the update, it doesn't find one . I get this message next to a STOP sign with exclamation point...

You cannot install Microsoft Office 2008 for Mac 12.0.1 Update on this volume. A version of the software required to install this update was not found on this volume.

This doesn't make sense to me. I have the software installed when Word was open, I would go to the Help dropdown menu and click "Check for updates".

Here is what I have done so far...

Had Office 2004.

Installed Office 2008 Student Edition, but did not delete 2004 because I wanted to use Entourage with Exchange server Ability.

I got Office 2008 for Mac Standard edition so I installed it....removed Office 2004.

I can use Office 2008 just fine, but the updates don't work.

Any help is appreciated.

Thanks!

 

[Diane Ross]

I can use Office 2008 just fine, but the updates don't work.

Any help is appreciated.

Any change to an Office 2008 application can prevent an upgrade for
installing successfully. So anyone who modifies the info.plist or makes
other changes to the application is preventing themselves from getting
upgraded. If you run into problems during installation of the update, see
this article for help:

<http://blog.entourage.mvps.org/2008/03/new_installer_for_1201.html>