Office 2008 for Mac 12.1.5 Update - CANNOT INSTALL

[Manuel]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Hi all,

When trying to install this update, an error message appears and doesnt let me:

"You cannot install Office 2008 12.1.5 Update on this volume. A version of the software required to install this update was not found on this volume."

Can you please help me out?

Thanks.

 

[Gatezone]

I have been having the same problem for the last few weeks. This is very irritating having purchased an expensive application and not have the updater recognize that the freaking software has been installed right in front of it's nose... I see this issue reported all over without a ms fix. I have reinstalled 2008 and the same things keeps happening, WHY CAN:T the Updater see the installation.

Kent

 

[Diane Ross]

When trying to install this update, an error message appears and doesnt let
me:

"You cannot install Office 2008 12.1.5 Update on this volume. A version of the
software required to install this update was not found on this volume."

Install and Update Errors
<http://www.entourage.mvps.org/error/install_update.html>

Dos and Don'ts for a good install
<http://www.entourage.mvps.org/troubleshoot/install_08.html#basics>

In case the above link does not work:

<http://tinyurl.com/6cmyyc>

Check List to troubleshoot your install

<http://www.entourage.mvps.org/troubleshoot/install_08.html#checklist>

Happy Holidays!

 

[Manuel]

Hi;

I tried the first link you kindly sent:

My Office was modified because I used a tool to remove extra languages and free up space from my hard drive. So I cannot update and in order to do it I would have to uninstall and then reinstall everything and it just gets complicated.

I guess I will stay without this update. My Office is running Ok...

Just pitty that with Microsoft there is never an easy way

Thanks anyway!

 

[Daan]

@ Manual.

I agree with you. Same here. Also removed extra languages. Why is it that this is never an issue with mac programs and with Microsft it is. C'mon Microsoft, you can do better!

 

[Diane Ross]

I guess I will stay without this update. My Office is running Ok...

At some point you're going to miss an important update. It's not that hard
to drag to the trash, delete and reinstall. There are only two updaters
needed. If you have one of the newer DVDs you only need one.

Don't bother asking for support if you aren't going to upgrade. Our first
suggestion is going to be upgrade because that might just fix your problem.

 

[Diane Ross]

C'mon Microsoft, you can do better!

First, please keep in mind that these newsgroups are peer-to-peer. There
isn't much we can do. The best way is to send feedback to Microsoft .

When working in Office, you can use the ³Send Feedback² option under the
Help menu in all of the Office applications.

 

[William Smith [MVP]]

I agree with you. Same here. Also removed extra languages. Why is it
that this is never an issue with mac programs and with Microsft it
is. C'mon Microsoft, you can do better!

You're not speaking to Microsoft here. This newsgroup is a peer-to-peer
newsgroup where Entourage users help other Entourage users.

Keep in mind that Microsoft never intended their software to be modified
after installation except by their own installers. They have provided
the ability to not include extra languages during installation of Office
and that is their method that they support.

If you change something that prevents the Office updaters from working
then that's your problem to fix, not Microsoft's. Once you modify their
software then they can not possibly know what you've done. If their
updaters find something other than what they expect then the safest way
to proceed is to assume something is wrong, do nothing and wait for you
to put things back.

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[Christopher Lee]

Apparently if you have used a utility to strip out languages, this can mess up Office 2008.

I, for example, used a utility called Drive Genius 2 to strip out not only languages but also the Power PC architecture. This is otherwise written as PPC by the mac community.

If you've stripped the PPC architecture from your Intel mac, other applications should be left unaffected. Microsoft, on the other hand, always has to be different.