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Message: [QUOTE="skyewelse, post: 6681622"] Well, by now I've followed the Reinstall Office procedures by first attempting the Remove Office tool, which did nothing. Didn't even see that I had a previous office installed. Then I moved the Office 2008 folder to the trash and also the preference files associated with Office 2008. Then I reinstalled Office 2008 and began the very tedious patch update process by installing every patch I could find for Office 2008 for Mac, in the proper order sequence as follows: Office Update 12.0.1 Office Update 12.1.0 Office Update 12.1.1 Office Update 12.1.2 Office Update 12.1.3 Office Update 12.1.4 Office Update 12.1.5 Office Update 12.1.7 Office Update 12.1.9 Office Update 12.2.0 Office Update 12.2.1 Updated Registry and have rebooted after installing each update package. So, now there's no problem with "User Error". So I'd still say this is a major error considering that it still doesn't work. Doesn't help much either that I can't even seem to register the project either since the email address it asks me to provide never is sent anything to confirm the registration. And the "After 3 Attempts, contact Microsoft Support" and I did that as well and I've still heard nothing... So again, purchased product, cannot use it or register it. Is that really a problem of the user? Is it too much to ask for a fix for this problem that not only I am experiencing, but others as well? -Thomas [/QUOTE]