Office 2008 "Help" requires fix to on how to deal with changes fromOffice 2004

[Norman R. Nager, Ph.D.]

The Office 2008 Help program should include in its index how to deal with
changes from the previous version.

1. For example, I could not find "source" as in Entourage/View Source,
which used to be under the View pulldown menu. It took awhile to find that
it was included, instead, under the Message pulldown menu.

2. For example, I had to inquire in the Entourage newsgroup on what happened
to "Mark ALL Read" when one is through scanning a window of posts/threads.

Those are just two of many examples that come to mind in which "Help" is of
little help. A small investment in providing such information AND in
cross-indexing it for the convenience of Office users would greatly reduce
the frustration and wasted time of consumers and increase their confidence
in buying future Microsoft products.

I just went under the "Help" pulldown menu in Entourage "Send Feedback about
Entourage" to suggest that "Help" be updated--soon.

Respectfully, Norm

 

[John McGhie]

Hi Norm:

The help WILL be updated "soon". Probably tomorrow!

That is: if you allow your Help to go on line.

A new feature in Office 2008 is that the help updates dynamically every time
you use it, if you allow it to go online.

Cheers

The Office 2008 Help program should include in its index how to deal with
changes from the previous version.

1. For example, I could not find "source" as in Entourage/View Source,
which used to be under the View pulldown menu. It took awhile to find that
it was included, instead, under the Message pulldown menu.

2. For example, I had to inquire in the Entourage newsgroup on what happened
to "Mark ALL Read" when one is through scanning a window of posts/threads.

Those are just two of many examples that come to mind in which "Help" is of
little help. A small investment in providing such information AND in
cross-indexing it for the convenience of Office users would greatly reduce
the frustration and wasted time of consumers and increase their confidence
in buying future Microsoft products.

I just went under the "Help" pulldown menu in Entourage "Send Feedback about
Entourage" to suggest that "Help" be updated--soon.

Respectfully, Norm

--
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John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:[email protected]

 

[Daiya Mitchell]

Hey Norman--awesome new feature! If you are using Online Help, you can
provide feedback on a topic (at the bottom of each topic, make sure
Online Help is on). Please also send your comments to MS through
that--I think that will really help with the small specific details that
Help may be missing.