Office 2k/sp1

[Dan]

Totally unable to apply/dl sp1 or 1a to office 2kpro under win 2kproSP4 or xp
homeSP2. Utterly fails under a clean install of {Win2kpro(no sp)/Off2kpro}
and dirty (OEM install Off2kSBE) or clean (no previous) install under XP home
(w/or wo sp's). Reasons unk but I do have 1 working install under
win2kpro/SP4. System refuses to recognize data1.msi from original install
disc. Unable to order sr1 or 1a from MS. "No longer available!" via letter.
Now what?

 

[Steven]

I am in a similar situation. For me, using the Microsoft Office Update
website is not a viable option for large downloads. I need Office 2000 Pro
Service Release 1a or 2 (which includes Service Release 1a) on CD. Office
2000 Service release 3 CD does not include the 1a files, even though they are
required to install Office Service Release 3. I think both of our problems
would be solved with either Office 2000 Service Release 1a or 2 on CD.
Anyone know where we can get copies? Is anyone at Microsoft paying
attention? Why is it so hard to keep Microsoft products updated? I can only
speculate. It appears to me that it is part of Microsoft's "prouduct support
life-cycle policy". I think Bill Gates and everyone at Microsoft will be
dissappointed when current Microsoft Office customers switch to
OpenOffice.org instead of buying the latest Microsoft product with the
associated update headaches and the short product life-cycle. Maybe
Microsoft should add Service Release 1a to the Office 2000 Service Pack 3.
Is anyone in Microsoft Office support monitoring this discussion group?