A
AlexA
Our users have same make, model, and memory for their PCs
which are running Windows 2000 SP2/SP3 (still finishing
that upgrade) but there doesn't seem to be a correlation
between the Windows SP and this problem. All users have
Office 2000 SR-1 installed. I am trying to install Office
SP-3 and it works on some of the PCs but not others. On
over half, the upgrade goes fine but on about 30%, I
get "This update cannot be applied." I try installing SR-
1A and get "You already have MS-Office SR-1". Tried
installing just the Registry Repair and then SP-3 and
get "This update cannot be applied" again.
My gut feeling is that I may have to uninstall Office on
the "bad" PCs and reinstall but I am hoping that someone
has a better, less time-consuming idea.
Any suggestions?
Thanks!
which are running Windows 2000 SP2/SP3 (still finishing
that upgrade) but there doesn't seem to be a correlation
between the Windows SP and this problem. All users have
Office 2000 SR-1 installed. I am trying to install Office
SP-3 and it works on some of the PCs but not others. On
over half, the upgrade goes fine but on about 30%, I
get "This update cannot be applied." I try installing SR-
1A and get "You already have MS-Office SR-1". Tried
installing just the Registry Repair and then SP-3 and
get "This update cannot be applied" again.
My gut feeling is that I may have to uninstall Office on
the "bad" PCs and reinstall but I am hoping that someone
has a better, less time-consuming idea.
Any suggestions?
Thanks!