Office 2K Update Problems

J

John F

Running O2K Pro under Win98SE.

Downloaded and attempted to apply Service Pack 3 (o2ksp3.exe). Installation
error indicated SP2/SR1a need to be applied.

I had applied SR1 and SP2 form Microsoft CD a couple of years ago.
Apparently there was an error then.

Here's what I see:

1. Under add/remove programs properties:
- Microsoft Office 2000 Professional
- Microsoft Office 2000 SR-1 Disk 2

2. Under <Help> <About..>
- Microsoft Word 2000 (9.0.4402 SR-1)
- Microsoft Outlook 2000 SR-1 (9.0.0.4527)

If I try to install SR1 again, or SP2 again, I get message indicating update
is already applied.

I'm ready to do a complete uninstall/reinstall, but is there a better way?

John
 

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