Office 2k3 SP2 Error 1642

[GH]

When I try to install on XP Pro I get the following:

Product: Microsoft Office 2003 Web Components - Update
'{775E218E-0319-4394-971A-FF34AE88E805}' could not be installed.
Error code 1642. Additional information is available in the log file
C:\DOCUME~1\a-geneh\LOCALS~1\Temp\OfficeUpdate\OU(00006)_Msi.log.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

--- DataFrom the Event Log -----------

MSI (s) (44:BC) [12:11:13:144]: Final Patch Application Order:
MSI (s) (44:BC) [12:11:13:144]: Other Patches:
MSI (s) (44:BC) [12:11:13:144]: Unknown\Absent:
{775E218E-0319-4394-971A-FF34AE88E805} - C:\Program
Files\OfficeUpdate11\Cabs\512233\512233.OWC11SP2ff.msp
MSI (s) (44:BC) [12:11:13:159]: Product: Microsoft Office 2003 Web
Components -
Update '{775E218E-0319-4394-971A-FF34AE88E805}' could not be installed.
Error code 1642.
Additional information is available in the log file
C:\DOCUME~1\xxxxxx\LOCALS~1\Temp\OfficeUpdate\OU(00006)_Msi.log.

MSI (s) (44:BC) [12:11:13:191]: Product: Microsoft Office 2003 Web
Components -- Installation failed.

The upgrade patch cannot be installed by the Windows Installer service
because the program to be upgraded may be missing,
or the upgrade patch may update a different version of the program. Verify
that the program to be upgraded exists on your computer an
d that you have the correct upgrade patch.
C:\WINDOWS\Installer\18f842.msi

18f842.msi does exist...

Any ideas

 

[Peter Huang [MSFT]]

Hi

This newsgroup is for develop issue about Office Automation.
For installation issue, please post in the newsgroup below.
microsoft.public.office.setup

Thanks for your understanding!


Best regards,

Peter Huang
Microsoft Online Partner Support

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