Office 97 and 2000 files get saved as temp.

[enriqueojr]

Our network has about 100 pcs with XP Pro with service
pack 1. Some of these computers have office 2000 pro or 97
pro.All of the computers are ina domain. We have been
having some problems with office in the xp machines that
have office 97 or 2000. The problem that we have is that
when ever we open up an excel or word document that
already excist and that it has been saved and modyfied
several times on our shared folders that are on our
network drives, when we try to save it, the file gets
saved as a temporary file for example
2003.xls~rf397a8570.tmp or 9d651000. I have tried to
reinstall office, repair, and we have given our users full
permission to their network drives.

Please help!!

 

[Peter Atherton]

Enrique
Word and Excel automatically create temp files when they
are opened. This is a safety device in case the system
crashes and the works is lost. Usually the temp file is
deleted after the file is saved normally but sometimes
they stay on the system.

You do not want to disable this feature. It is better to
write a batch file or set up a procedure under Scheduled
tasks to delete temp files that are over say 24 or 48
hours old.

Regards
Peter

 

[Dave Peterson]

The 9d651000 example I understand. When you save a file in excel, it saves it
to this funny named file. If the save is successful, excel will delete the
original and rename the funny named file to the original's name.

Sometimes things interfere with this saving. Two common culprits are antivirus
software and network problems (folder/share permissions or hardware problems).

maybe you can disable the AV software to see if that helps you isolate the
cause.

I don't think I've ever seen a .tmp file in real life. I've seen posts that
describe them, but I don't think anyone has explained what they are.

 

[Gail]

If the folders have read only access, then the users would not be able to write
to any files in them therefore this would cause the error

 

[enriqueojr]

Thanks for the reply. But i can write data to a file that
is in a read only folder because the file has no read only
attributes.

 

[Gail]

What AV are you running?

Thanks for the reply. But i can write data to a file that
is in a read only folder because the file has no read only
attributes.

 

[Dave Peterson]

But you're actually adding, deleting and renaming a file in that folder. If you
really have no write access to that folder, it sounds like trouble to me.

If the file were marked readonly, excel won't even let you save it (except for
file|SaveAs).