Office 97 and XP

T

Tony

We have installed MS Office 97 using Novell Zenworks 4.0 to several
windows 98 clients.

We have an issue where some clients when accessing a Word Document that
is allready in use. They report the file is in use, and would you like
to make a copy. At this point some clients are OK, create the copy in
local temp folder and allow user to edit the copy.

Other clients however give the message that they cannot read the source
file, and to check it has a DOC extension etc. They dont create the
local file.

We are currently trying a local install of Word. it doesnt happen to all
clients, even though the base image and ZEN is the same. If it happens
on a machine it happens to all DOCS on that machine in use.

We have tried moving docs to a windows share rather than netware and get
the same results. If the 2nd client uses word 2000 or above we dont get
the issue. Netware is not running file locking. We have tried local
accounts on the workstations rather than NDS accounts.

Any extra ideas ?
 
T

Tony

Posting my own resolution here, but might help others

I copied the entire MSoffice folder locally, and ran Word97 in
compatability mode for windows 98. Works fine now.
 

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