Office 97 installation

[John Mollan]

I recently sold my aged Compaq Presario computer which was
running Windows 95. Before the sale, I cleaned the hard
drive to return it to its original configuration.

One of the programs which I removed was Microsoft Office
97 Professional Edition, CD Key 8089-0153732.

Last week I purchased a new Compaq Presario laptop model
R3120US. When I attempted to install Office 97 on the new
computer, I was given the message that I was not licensed
to that computer. All subsequent installation trials have
failed, as the computer fails to autoinstall or even run
the setup file.

Needless to say, I am disappointed as I am unable to
access many of my existing files.

How can this be accomplished? I should not have to buy
new software just to access my old database files.

Thank you

John Mollan
(e-mail address removed)

 

[Luiz Cláudio C. V. Rocha [MVP]]

Are you talking about this problem?
http://support.microsoft.com/default.aspx?scid=kb;en-us;191224


Luiz Cláudio C. V. Rocha
São Paulo - Brazil

 

[John Vinson]

Last week I purchased a new Compaq Presario laptop model
R3120US. When I attempted to install Office 97 on the new
computer, I was given the message that I was not licensed
to that computer. All subsequent installation trials have
failed, as the computer fails to autoinstall or even run
the setup file.

If the CD was an OEM disk purchased with the earlier computer, then -
according to its terms of use - it was indeed licensed only for that
computer. That's why it's cheaper; it's bundled with the machine.

However, there is a bug in Access97 which gives a bogus "license"
message. See http://support.microsoft.com/?kbid=191224 for an
explanation and a getaround to solve it, if it is indeed a valid
retail Office disk.