Office 97 problems

[Taffy]

Using MS Word there is two options to print documents; the icon on the tool
bar or click on file and select print from the pop-up print display box.

Problem. When I click on file/print and select "properties" from the pop-up
print dialog box my computer crashes. I selected propertied because I want to
change the print quality from econofast to normal or best. I can not even use
"Ctrl-Alt-Delete to exit the program, I must hit the on/off button to the
computer and reboot.

I have; Run the "thorough" scan disk, de-fragmented the hard drive
un-installed and reinstalled the printer (Desk jet 722C) software.

Other than the problem described here, MS Word and the items in MS Office;
Excel, Power Point are all working fine.

What must I do to prevent my computer from crashing? (Running Windows 98,
Pentium II processor 350 MHz)

Thank you for any help you can provide.

 

[Mary Sauer]

windows 98 printer troubleshooting articles
http://support.microsoft.com/common...r=&DU=&SD=GN&LN=EN-US&CND=1&VR=&CAT=&VRL=&SG=

It is always preferable to completely remove a printer driver instead of overwriting.
How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm