Office 97 - service patch 1 won't take

L

larry

Because of the recent security noise I am downloading and applying a bunch
of Office 97 patches in order.

When I try to apply sr1off97.exe I get an error saying it cannot update
Microsoft Graph because of some file conflict. The message suggests closing
all applications and trying again. It also says it will continue with the
rest of the update. It doesn't continue enough to service patch 2 doesn't
believe that SR1 has been installed.

No applications were running while SR1 was being installed. I even tried
installing it in safe mode to make sure nothing was running. Always the same
error.

BTW, what's the difference between sr1off97.exe and sr1off97z.exe? I get
the same results with either.

Thanks

Larry
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top