M
Malcolm
I'm having trouble applying the SR-1 patches to Office 97. The patch program
appears to run and complete properly, but susequently the SR-2 patch will not
run because it reports that Office is still at Base level and also Word will no
longer run because it reports a clash between versions of Winword.exe and
wwintl32.dll.
Checking the 97sr1_*.txt log file, it appears that a number of files are not
being updated. Winword.exe is one of them, also msso97.dll, msencode.dll and
t2embed.dll, maybe one or two others. All are failing with the error "wpt0036 -
Old file not found. However a file of same name was found. No update done since
file contents do not match."
This means that Winword.exe is left at version 8.0.0.3514, while wwintl32.dll
is correctly updated to version 8.0.0.4412. Hence the clash noted above.
I've trawled the Knowledge base and tried several reinstalls of Office and both
US and International version of SR-1, but SR-1 always fails to patch it
properly.
This is on a WinXP machine, but I had the same problem when running 98 on the
same machine previously. I gave up that time and just ran Office unpatched, but
I'd like to get to the bottom of it if I can, so any suggestions please?
Fantrace.
Things can only get better.
appears to run and complete properly, but susequently the SR-2 patch will not
run because it reports that Office is still at Base level and also Word will no
longer run because it reports a clash between versions of Winword.exe and
wwintl32.dll.
Checking the 97sr1_*.txt log file, it appears that a number of files are not
being updated. Winword.exe is one of them, also msso97.dll, msencode.dll and
t2embed.dll, maybe one or two others. All are failing with the error "wpt0036 -
Old file not found. However a file of same name was found. No update done since
file contents do not match."
This means that Winword.exe is left at version 8.0.0.3514, while wwintl32.dll
is correctly updated to version 8.0.0.4412. Hence the clash noted above.
I've trawled the Knowledge base and tried several reinstalls of Office and both
US and International version of SR-1, but SR-1 always fails to patch it
properly.
This is on a WinXP machine, but I had the same problem when running 98 on the
same machine previously. I gave up that time and just ran Office unpatched, but
I'd like to get to the bottom of it if I can, so any suggestions please?
Fantrace.
Things can only get better.