Office 97 upgrade

[Jane]

I have been running Office 97 Small Business Edition
(which doesn't include MS Access or Powerpoint) on my
Win/ME machine and it works fine. But I wanted Access and
Powerpoint, so I purchased the Office 97 Pro Edition
Upgrade to get these 2 extra features. The installation
appeared to go correctly, and Powerpoint works, but Access
says it can't run because there isn't a license for it on
my machine. The pkg lists all the qualifying packages,
and all versions of Office are supposed to qualify me for
this upgrade. How can I make the Access run?


Thanks!
Jane

 

[Cheryl Fischer]

This is a common - and fixable - bug. The following link explains what to
do:

http://support.microsoft.com/default.aspx?scid=kb;en-us;141373

hth,

 

[Sharon]

I had the same problem, I had to call Microsoft we had to
go into DOS to fix the problem.
Sharon