Office 97 won't reinstall

[will]

Hi,
My system crashed last week and I had to do a complete
restore off the Recovery CD. Now when I try to reinstall
Office 97 (upgrade) it tells me that it can't because it
can't locate and verify that there is an approved program
to upgrade from. My PC has MS Works installed on the hard
drive. Can anyone help me?
Thanks.

 

[Bob Buckland ?:-\)]

Hi Will,

Unless the qualifying product for upgrade, in this case
MS Works, is a version older than Office 97, the Office
setup program doesn't know how to recognize it. You can
contact MS for a workaround if that's the case:
http://support.microsoft.com/?kbid=158069

===========
Hi,
My system crashed last week and I had to do a complete
restore off the Recovery CD. Now when I try to reinstall
Office 97 (upgrade) it tells me that it can't because it
can't locate and verify that there is an approved program
to upgrade from. My PC has MS Works installed on the hard
drive. Can anyone help me?
Thanks.>>
--
Hope that helps,

Bob Buckland ? MS Office Products family MVP
*Courtesy is not expensive and can pay big dividends*

http://go.CompuServe.com/MSOfficeForum?loc=us


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[Cristina]

-----Original Message-----
Hi,
My system crashed last week and I had to do a complete
restore off the Recovery CD. Now when I try to reinstall
windows xp (upgrade) it tells me that it can't because it
can't locate and verify that there is an approved program
to upgrade from. My PC has MS Works installed on the hard
drive. Can anyone help me?
Thanks.
.