Office 97/Word

J

John Spurn

Hi once again, this John Spurn who sent a message at noon on Dec. 6th/04. I
cannot find my message when I open microsoft.public.access from Outlook
Express. The messages only go back to Dec. 9th. Has my message been
answered? If it has how do I locate it in this access site for the public?

I will repeat my earlier message just in case it got lost in myriad of
cypberspace.

"I have experienced a recent problem with my Office 97 Word Processor. An
error message appears when I try to acces Format and the window for fonts
will not respond it is frozen with a single letter (ie., T). This happened
several days ago when I was working with Microsoft Works and setting up a
data base for addressing envelopes.

The error message that Doctor Watson lists is the following:

C:\Program Files\Microsoft Office\Win word.exe c0000005
Windword!FDeactivaterul(30026FIF).

I have tried to remove my Office 97 (so I could re-install it) but I
received a prompt telling me:

16 Bit Windows Subsystem 'The systemfile is not suitable for running MS-DOS
& Microsoft Windows applications. Chose 'close to terminate' or ignore.
When ignore is clicked it returns to the Remove/Add Programs window.

I have recently installed Windows Upgrade Service Pack 2, plus the other
following software programs:

1. Spanish Deluxe (education self-help program)
2. Lavasoft Spyware.
3. Adware (AVG anti-virus)
4. Adobe Reader 6.

I have tried removing these progams and checked to is the problem was
resolved, nothing worked.

Systems Information:

Free Space 28.0 GB (percentage of free space 75%)
XP Home Edition
Version: 5.1.2600 Service Pack 2 Build 2600
System Name: Cicero-GOYYTNH8
System Model: AWRDACPI
System Type: X86-based PC
Total Physical Memory 128 MB
Available Memory 9.23 MB
Total Virtual Memory 2.00 MB
Available Virtual Memory 1.96 MB
Page File Space 228.93 MB
Page File Space 228.93 MB
CPU Intel Celeron 1.7GHZ
Motherboar Kenora 650 with Video, Sound and Lan

I am also experiencings problems with my Excel program as well.

Thanks for your help.

John Spurn
 

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