I am helping a friend who has upgraded for a G3 Mac to a G5 Mac. She had
Office 98 on the old Mac and has purchased Office 2008 for the new Mac. When
she attempts to open her old files she gets a dialog box asking her what
format she wants to open the files in. RTF, Word etc. No matter which one she
chooses she gets garbled files. HELP.
Select one of the old files. Do a Get Info. Select Office 2008 application
that you want to open file. Select "Change All".
Garbled files indicates font cache problems. I would restart first after
making the above change. If you continue to see the problem, then use a font
cache cleaner.
FYI....
Office 2008 Font Install:
Office 2008 uses a different method for fonts and many fonts are new
versions. Office 2008 will install fonts to the /Library/Fonts/Microsoft
folder. By being at the root, then all users on the machine have access to
them and you don't get Office 2008 putting multiple copies on the machine
for each user.
The installer will scour /Library/Fonts/ and ~/Library/Fonts/ for fonts with
the same name and move them to /Library/Disabled Fonts/ or
~/Library/Disabled Fonts/ depending on where they were found.
