Office Accounting Express crashes on backup

[Fred Johnson]

I am running OA Express 2008, clean install with a new company (no real data) on Vista Ultimate (updated).

It crashes "Needs to shutdown" everytime I attempt to backup data. When this happens, it gives the following error:

Problem signature:
Problem Event Name: OfficeAccounting2
Problem Signature 01: 3.0.8627.1
Problem Signature 02: TypeInitializationException
Problem Signature 03: WorkerThreadStart
Problem Signature 04: GetDriveType
Problem Signature 05: 79f0be71
Problem Signature 06: 409
Problem Signature 07: 1
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
LCID: 1033

I had the exact same problem with OA Express 2007 prior to upgrading.

I am trying to run the "integrate with outlook BCM" but the wizard fails and program closes at the first step (when it tries to backup).

I have attempted to relocate the backup files on different drives, the default settings, manually, with and without outlook running, after clean installs, and after reboots. No effects. Please help!

-F

 

[Bob Buckland ?:-\)]

Hi Fred,

You may want to use the link below to also post in the MS Office Accounting discussion group.

=============
<<<Fred Johnson> wrote in message I am running OA Express 2008, clean install with a new company (no real data) on Vista Ultimate (updated).

It crashes "Needs to shutdown" everytime I attempt to backup data. When this happens, it gives the following error:

Problem signature:
Problem Event Name: OfficeAccounting2
Problem Signature 01: 3.0.8627.1
Problem Signature 02: TypeInitializationException
Problem Signature 03: WorkerThreadStart
Problem Signature 04: GetDriveType
Problem Signature 05: 79f0be71
Problem Signature 06: 409
Problem Signature 07: 1
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
LCID: 1033

I had the exact same problem with OA Express 2007 prior to upgrading.

I am trying to run the "integrate with outlook BCM" but the wizard fails and program closes at the first step (when it tries to
backup).

I have attempted to relocate the backup files on different drives, the default settings, manually, with and without outlook running,
after clean installs, and after reboots. No effects. Please help!

-F >>
--
Please let us know if this has helped you,

Bob Buckland ?
MS Office Products MVP

LINKS

A. U.S. Editions of MS Office Accounting
-news/discussion group via newsreader software
news://msnews.microsoft.com/microsoft.public.sba.general
or
-news/discussion group via web browser:
http://microsoft.com/communities/newsgroups/en-us/?dg=microsoft.public.sba.general

B. U.K. Editions of MS Office Accounting
-news/discussion group via newsreader software
news://msnews.microsoft.com/microsoft.public.uk.moa
or
-news/discussion group via web browser:
http://microsoft.com/communities/newsgroups/en-us/?dg=microsoft.public.uk.moa

C. MS Office product 'Community' discussions via Web Browser
http://microsoft.com/office/community/en-us/default.mspx
or
Microsoft hosted newsgroups via newsreader
news://msnews.microsoft.com

 

[DL]

Try posting to;
microsoft.public.sba.general

 

[MikeOwen]

Hi,

Did anyone ever find an answer to this?

I have just installed the 2009 version on a Vista PC and am having
exactly the same problem.

I was advised that it may be associated with Network drives being
present on the PC, but I don't have any neworked drives!

All comments and ideas welcome!