Office application do not close

[jozeph]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

My last thread from a week ago was about all Office Applications hanging. We solved that problem by a complet reinstall of Office 2008 and downloading the Combo download from Apple. Now I have a new problem. The Office Applications won't shut down if I shut down my computer or try to stop the programs. I have to apply a Forced Stop for all applications before I can shut down my computer. Also the pop-up with 'updating messages and identity' ' after starting my computer appears again for at least 5 minutes.

 

[CyberTaz]

Since you don't mention having done so I have to ask: Did you apply the
updates to Office 2008 after you reinstalled?

Confirm your exact current version & update to 12.2.1, then repair disk
permissions & restart after updating.

 

[Diane Ross]

The Office Applications won't shut down if I shut down my computer or try to
stop the programs. I have to apply a Forced Stop for all applications before I
can shut down my computer.

Are you letting the shut down quit them or can you manually quit? I suspect
it's waiting for a file to be saved or your files are on a server and it's
taking longer to go through the shut down process.

Never Force quit unless necessary. Since this hasn't come up before, I'm
thinking this is something particular to your situation.

 

[jozeph]

Thank you for your replies. I have version 12.2.1.. What do you mean with repair disk permissions? Furthermore when I let the shut down quit the programms I get a message that the computer cannot shut down becaurse (if Entourage is open) the program Entourage is still active. If I try to close manual it won't work so I have to force the close before I can shutdown the computer. I don't have files located on a server. There all on the local harddisk.

 

[CyberTaz]

OS X includes a program by the name of Disk Utility which is in the
Applications/Utilities folder. One of the routines is to Repair Disk
Permissions. If that [or something comparable] never has been used on your
system it may very well be why you're having the problem -- I don't know
that it *will* correct it but it might & it definitely won't hurt. Disk
Utility's Help menu will give you all you need to know about running it...
It's a simple point-click-wait operation

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[jozeph]

Did two things: first recreated the database with the database utillity from Office and than run the Repair Disk Permissions Utillity. Everything seems to work oke now so let's hope it stays that way.
Thank you.