Office apps open slow when online

[Brian]

Recently I've found that opening applications and opening
files (word/Excel) when online (dialup) is excruciatingly
slow, sometimes a long as 10-15 seconds. I notice it's
scanning for viruses but it did that before with no ill
effect. I'm using Norton Antivirus Pro Edition 2003.
I also notice that there is internet activity during
these processes even though I'm not browsing.
Any solutions?

Thanks, Brian

 

[Beth Melton]

Hi Brian,

Norton is attempting to resolve an expired certificate.

In Norton go to Options and in the Miscellaneous section turn off
"Enable Office Plug-in".

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Guest]

-----Original Message-----
Hi Brian,

Norton is attempting to resolve an expired certificate.

In Norton go to Options and in the Miscellaneous section turn off
"Enable Office Plug-in".

Thanks Beth, that did the trick.

 

[Michael]

I'm having a similar problem, but I have Symantec AntiVirus Corporate Edition v. 8.0, and there is no such setting that I can find regarding Office Plugins.

I've also not found anything on the Symantec website that's of any help.

Other suggestions?