Office Assistant could not be started with Office 2000/2003 combo

[SCSI-sensei]

I am using Office 2000-sp3 with Outlook 2003. When starting an Office 2000
app, I occasionally get the error "The Office Assistant could not be started
...."

The symptoms are exactly as those described in KB article 841530 and 840644.

Does anyone know where I can get the Office 2000 post-sp3 patch for this
problem? I don't want to pay for a MS tech support call just to get a file.

Cheers

 

[Bob Buckland ?:-\)]

There are no charges incurred for phoning for a hotfix where the MS Knowledge base article lists that as the method to obtain it.

=========
I am using Office 2000-sp3 with Outlook 2003. When starting an Office 2000
app, I occasionally get the error "The Office Assistant could not be started
...."

The symptoms are exactly as those described in KB article 841530 and 840644.

Does anyone know where I can get the Office 2000 post-sp3 patch for this
problem? I don't want to pay for a MS tech support call just to get a file.

Cheers >>
--
Let us know if this helped you,

Bob Buckland ?
MS Office System Products MVP

Pricing and Packages for '2007 Microsoft Office System'
http://microsoft.com/office/preview

 

[SCSI-sensei]

OK, thanks. I'll give them a shout and see what happens.