Office assistant crashes Office 200 programs.

[steve]

I'm using WinXP with Office 2000, and have Access97
installed. In Office 2000 I can't get the Office
Assistant to appear - the program crashes. Microsoft KB
article 228684 assumes that I have Publisher 2000, but I
don't. Resetting Office Assistant to "Run from my
computer" in Office tools does not help.

(The Assistant in Access 97 works fine.)

Any ideas? I hate to admit it, but I miss the damn cat.

steve

 

[Milly Staples [MVP - Outlook]]

If you are using an Office 97 assistant with Office 2000, it does not work.
You will have to use the Office 2000 assistants and remove the Office 97
ones.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


Having searched the archives, steve <[email protected]> asked

| I'm using WinXP with Office 2000, and have Access97
| installed. In Office 2000 I can't get the Office
| Assistant to appear - the program crashes. Microsoft KB
| article 228684 assumes that I have Publisher 2000, but I
| don't. Resetting Office Assistant to "Run from my
| computer" in Office tools does not help.
|
| (The Assistant in Access 97 works fine.)
|
| Any ideas? I hate to admit it, but I miss the damn cat.
|
| steve

 

[Steve]

Thanks, Milly - but no luck! I have now tried removing
Access97 - the only Office97 program I use - and
reinstalling it without the Assistant. After that, I
reinstalled Office 2000. Then, hey presto! I
selected "Show Office Assistant" and it crashed again...

Steve

-----Original Message-----
If you are using an Office 97 assistant with Office 2000, it does not work.
You will have to use the Office 2000 assistants and remove the Office 97
ones.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


Having searched the archives, steve