Office Assistant Problem after Install

[admindave]

I have a SBS 2003 server witch deploys Outlook 2003 to my
clients witch have Windows XP Pro and Office 2000 Pro
installed.
After installing Outlook 2003, the Office Assistant will
work for a short period of time say 5 to 10 minutes. Then
I get the following message:

The Office Assistant could not be started. Please repair
the assistant by running office 2000 setup and selecting
repair office 2000.

When I click on the assistant, it tells me, Missing help
files. From this point forward assistant does not work.

Tried repairing, but that messes up outlook.

Any thoughts?

 

[kaykayit]

I'm sorry I don't have the solution just the same
problem. We also have a Windows terminal server running
Citrix when this problem occurred. We uninstalled the
Office Assistant character and just installed the Help
files. The problem is occurring on the workstations in
the office and I don't know how we will handle it because
we want to keep the Office Assistant. I would like to
know what to do about this.

 

[kaykayit]

I'm sorry I don't have the solution just the same
problem. We also have a Windows terminal server running
Citrix when this problem occurred. We uninstalled the
Office Assistant character and just installed the Help
files. The problem is occurring on the workstations in
the office and I don't know how we will handle it because
we want to keep the Office Assistant. I would like to
know what to do about this.

 

[kaykayit]

I'm sorry I don't have the solution just the same
problem. We also have a Windows terminal server running
Citrix when this problem occurred. We uninstalled the
Office Assistant character and just installed the Help
files. The problem is occurring on the workstations in
the office and I don't know how we will handle it because
we want to keep the Office Assistant. I would like to
know what to do about this.

 

[kaykayit]

I'm sorry I don't have the solution just the same
problem. We also have a Windows terminal server running
Citrix when this problem occurred. We uninstalled the
Office Assistant character and just installed the Help
files. The problem is occurring on the workstations in
the office and I don't know how we will handle it because
we want to keep the Office Assistant. I would like to
know what to do about this.

 

[kaykayit]

I'm sorry I don't have the solution just the same
problem. We also have a Windows terminal server running
Citrix when this problem occurred. We uninstalled the
Office Assistant character and just installed the Help
files. The problem is occurring on the workstations in
the office and I don't know how we will handle it because
we want to keep the Office Assistant. I would like to
know what to do about this.

 

[kaykayit]

I'm sorry I don't have the solution just the same
problem. We also have a Windows terminal server running
Citrix when this problem occurred. We uninstalled the
Office Assistant character and just installed the Help
files. The problem is occurring on the workstations in
the office and I don't know how we will handle it because
we want to keep the Office Assistant. I would like to
know what to do about this.

 

[Eric Lawrence [MSFT]]

I'm afraid that the Office assistant does not work well when in a
side-by-side install. We're investigating the problem.

Have you tried turning off the Assistant in both products?

--
Thanks,

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Eric Lawrence [MSFT]]

I'm afraid that the Office assistant does not work well when in a
side-by-side install. We're investigating the problem.

Have you tried turning off the Assistant in both products?

--
Thanks,

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Eric Lawrence [MSFT]]

I'm afraid that the Office assistant does not work well when in a
side-by-side install. We're investigating the problem.

Have you tried turning off the Assistant in both products?

--
Thanks,

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Eric Lawrence [MSFT]]

I'm afraid that the Office assistant does not work well when in a
side-by-side install. We're investigating the problem.

Have you tried turning off the Assistant in both products?

--
Thanks,

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Eric Lawrence [MSFT]]

I'm afraid that the Office assistant does not work well when in a
side-by-side install. We're investigating the problem.

Have you tried turning off the Assistant in both products?

--
Thanks,

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Eric Lawrence [MSFT]]

I'm afraid that the Office assistant does not work well when in a
side-by-side install. We're investigating the problem.

Have you tried turning off the Assistant in both products?

--
Thanks,

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.