OFFICE ASSISTANT.

[Little cassey]

I have XP...My engineer has upgraded my PC to office2003 when using publisher
I can not get the office assistant. It tells me it is not featured on my
office..How do I download this????
Cheers
D

 

[Mary Sauer]

"There are no Office Assistant character files present on the system" error message
when you start an Office 2003 program
http://support.microsoft.com/default.aspx?scid=kb;en-us;837825

 

[Little cassey]

Sorry dont understand the answer????is this an an error meaasge or have you
wrote that mary??? why is there no assistant on office 2003
Thanks
cass

 

[Mary Sauer]

It is a link to a Microsoft Knowledge Base article.

Do you have the service pack for Office 2003?
http://office.microsoft.com/en-us/officeupdate/default.aspx
There was a hot fix concerning the Assistant
Description of the Microsoft Office 2003 post-Service Pack 1 Hotfix Package:
September 8, 2004
http://support.microsoft.com/default.aspx?scid=kb;en-us;839633

 

[Little cassey]

Hi mary f you mean Service pack 2 upgrade yes I have
cass

 

[Ed Bennett]

Hi mary f you mean Service pack 2 upgrade yes I have

Service Pack 2 for Windows XP is not Service Pack 1 for Office.

You need to go to the link Mary gave
(http://office.microsoft.com/en-us/officeupdate/default.aspx) and run the
updater tool. It should do all the work automagically for you.

 

[Little cassey]

Hello ed I have treid marys link and updated office 2003....but it still
tells nme the same thing.....FEATURE IS ON A NETWORK RESOURCE THAT IS NOT
AVAILLABLE....ENTER AN ALTERNATE PATH TO FOLDER CONTAINING THE INSTALATION
PACK...I have no idea what this means...maybe my engineer didn't install
it.???
Cheers
D

 

[JoAnn Paules [MSFT MVP]]

Have you talked to your in-house Help desk about this? It sounds like your
system isn't looking for the right directory or your IT staff decided that
you did not need this feature.

 

[Little cassey]

Hi yes i will have to talk to to someone...I am at home it is a personal PC
Thanks..I appreciate any help
Cass

Have you talked to your in-house Help desk about this? It sounds like your
system isn't looking for the right directory or your IT staff decided that
you did not need this feature.

--
JoAnn Paules
MVP Microsoft [Publisher]

Hello ed I have treid marys link and updated office 2003....but it still
tells nme the same thing.....FEATURE IS ON A NETWORK RESOURCE THAT IS NOT
AVAILLABLE....ENTER AN ALTERNATE PATH TO FOLDER CONTAINING THE INSTALATION
PACK...I have no idea what this means...maybe my engineer didn't install
it.???
Cheers
D

 

[JoAnn Paules [MSFT MVP]]

This problem is on your home computer? Do you have the Office disks?

--
JoAnn Paules
MVP Microsoft [Publisher]

Hi yes i will have to talk to to someone...I am at home it is a personal
PC
Thanks..I appreciate any help
Cass

Have you talked to your in-house Help desk about this? It sounds like
your
system isn't looking for the right directory or your IT staff decided
that
you did not need this feature.

--
JoAnn Paules
MVP Microsoft [Publisher]

Hello ed I have treid marys link and updated office 2003....but it
still
tells nme the same thing.....FEATURE IS ON A NETWORK RESOURCE THAT IS
NOT
AVAILLABLE....ENTER AN ALTERNATE PATH TO FOLDER CONTAINING THE
INSTALATION
PACK...I have no idea what this means...maybe my engineer didn't
install
it.???
Cheers
D

:

Little cassey <[email protected]> was very
recently heard to utter:
Hi mary f you mean Service pack 2 upgrade yes I have

Service Pack 2 for Windows XP is not Service Pack 1 for Office.

You need to go to the link Mary gave
(http://office.microsoft.com/en-us/officeupdate/default.aspx) and run
the
updater tool. It should do all the work automagically for you.

 

[Little cassey]

No this is the problem I think...my engineer took it away to clean and
upgraded the office from 2001 to 2003...but didn't leave me any discs
Cass

This problem is on your home computer? Do you have the Office disks?

--
JoAnn Paules
MVP Microsoft [Publisher]

Hi yes i will have to talk to to someone...I am at home it is a personal
PC
Thanks..I appreciate any help
Cass

Have you talked to your in-house Help desk about this? It sounds like
your
system isn't looking for the right directory or your IT staff decided
that
you did not need this feature.

--
JoAnn Paules
MVP Microsoft [Publisher]



Hello ed I have treid marys link and updated office 2003....but it
still
tells nme the same thing.....FEATURE IS ON A NETWORK RESOURCE THAT IS
NOT
AVAILLABLE....ENTER AN ALTERNATE PATH TO FOLDER CONTAINING THE
INSTALATION
PACK...I have no idea what this means...maybe my engineer didn't
install
it.???
Cheers
D

:

Little cassey <[email protected]> was very
recently heard to utter:
Hi mary f you mean Service pack 2 upgrade yes I have

Service Pack 2 for Windows XP is not Service Pack 1 for Office.

You need to go to the link Mary gave
(http://office.microsoft.com/en-us/officeupdate/default.aspx) and run
the
updater tool. It should do all the work automagically for you.

 

[JoAnn Paules [MSFT MVP]]

Wait - you have Office on your personal computer but you don't have the
disks? That tells me that either your "engineer" stole your property or that
you could be running an illegal copy of Office. I'd suggest asking the
"engineer" about this.

--
JoAnn Paules
MVP Microsoft [Publisher]

No this is the problem I think...my engineer took it away to clean and
upgraded the office from 2001 to 2003...but didn't leave me any discs
Cass

This problem is on your home computer? Do you have the Office disks?

--
JoAnn Paules
MVP Microsoft [Publisher]

Hi yes i will have to talk to to someone...I am at home it is a
personal
PC
Thanks..I appreciate any help
Cass

:

Have you talked to your in-house Help desk about this? It sounds like
your
system isn't looking for the right directory or your IT staff decided
that
you did not need this feature.

--
JoAnn Paules
MVP Microsoft [Publisher]



message
Hello ed I have treid marys link and updated office 2003....but it
still
tells nme the same thing.....FEATURE IS ON A NETWORK RESOURCE THAT
IS
NOT
AVAILLABLE....ENTER AN ALTERNATE PATH TO FOLDER CONTAINING THE
INSTALATION
PACK...I have no idea what this means...maybe my engineer didn't
install
it.???
Cheers
D

:

Little cassey <[email protected]> was very
recently heard to utter:
Hi mary f you mean Service pack 2 upgrade yes I have

Service Pack 2 for Windows XP is not Service Pack 1 for Office.

You need to go to the link Mary gave
(http://office.microsoft.com/en-us/officeupdate/default.aspx) and
run
the
updater tool. It should do all the work automagically for you.

 

[Little cassey]

Hello Joann...I bought this PC from the same engineer ..he put it together
for me.I have do discs for office 2003 as he upgraded for me at his place.
How do you know it is an ilegal copy?? I am worried now
cass

Wait - you have Office on your personal computer but you don't have the
disks? That tells me that either your "engineer" stole your property or that
you could be running an illegal copy of Office. I'd suggest asking the
"engineer" about this.

--
JoAnn Paules
MVP Microsoft [Publisher]

No this is the problem I think...my engineer took it away to clean and
upgraded the office from 2001 to 2003...but didn't leave me any discs
Cass

This problem is on your home computer? Do you have the Office disks?

--
JoAnn Paules
MVP Microsoft [Publisher]



Hi yes i will have to talk to to someone...I am at home it is a
personal
PC
Thanks..I appreciate any help
Cass

:

Have you talked to your in-house Help desk about this? It sounds like
your
system isn't looking for the right directory or your IT staff decided
that
you did not need this feature.

--
JoAnn Paules
MVP Microsoft [Publisher]



message
Hello ed I have treid marys link and updated office 2003....but it
still
tells nme the same thing.....FEATURE IS ON A NETWORK RESOURCE THAT
IS
NOT
AVAILLABLE....ENTER AN ALTERNATE PATH TO FOLDER CONTAINING THE
INSTALATION
PACK...I have no idea what this means...maybe my engineer didn't
install
it.???
Cheers
D

:

Little cassey <[email protected]> was very
recently heard to utter:
Hi mary f you mean Service pack 2 upgrade yes I have

Service Pack 2 for Windows XP is not Service Pack 1 for Office.

You need to go to the link Mary gave
(http://office.microsoft.com/en-us/officeupdate/default.aspx) and
run
the
updater tool. It should do all the work automagically for you.

 

[JoAnn Paules [MSFT MVP]]

If you own the computer and you bought it loaded with certain program, you
own those disks. If you don't have possession of them, I'd suggest asking
for them first. If the "engineer" refuses for any reason, then he violated
Microsoft's laws. How you want to deal with that is up to you. I think you
will find the MS does not take these things lightly.

--
JoAnn Paules
MVP Microsoft [Publisher]

Hello Joann...I bought this PC from the same engineer ..he put it together
for me.I have do discs for office 2003 as he upgraded for me at his place.
How do you know it is an ilegal copy?? I am worried now
cass

Wait - you have Office on your personal computer but you don't have the
disks? That tells me that either your "engineer" stole your property or
that
you could be running an illegal copy of Office. I'd suggest asking the
"engineer" about this.

--
JoAnn Paules
MVP Microsoft [Publisher]

No this is the problem I think...my engineer took it away to clean and
upgraded the office from 2001 to 2003...but didn't leave me any discs
Cass

:

This problem is on your home computer? Do you have the Office disks?

--
JoAnn Paules
MVP Microsoft [Publisher]



message
Hi yes i will have to talk to to someone...I am at home it is a
personal
PC
Thanks..I appreciate any help
Cass

:

Have you talked to your in-house Help desk about this? It sounds
like
your
system isn't looking for the right directory or your IT staff
decided
that
you did not need this feature.

--
JoAnn Paules
MVP Microsoft [Publisher]



message
Hello ed I have treid marys link and updated office 2003....but
it
still
tells nme the same thing.....FEATURE IS ON A NETWORK RESOURCE
THAT
IS
NOT
AVAILLABLE....ENTER AN ALTERNATE PATH TO FOLDER CONTAINING THE
INSTALATION
PACK...I have no idea what this means...maybe my engineer didn't
install
it.???
Cheers
D

:

Little cassey <[email protected]> was very
recently heard to utter:
Hi mary f you mean Service pack 2 upgrade yes I have

Service Pack 2 for Windows XP is not Service Pack 1 for Office.

You need to go to the link Mary gave
(http://office.microsoft.com/en-us/officeupdate/default.aspx)
and
run
the
updater tool. It should do all the work automagically for you.