Office behaves strangely

[Lefteris]

Hi,
last week several PCs were infected with Blaster Worm.
Since then, in some cases, MS Office does not behave
naturally. Users complain about excel for example that as
soon as they open a window it will close. Certain
functions in Word are not operational (such as copy and
paste). Outlook also presents problems. Problems with
the office assistant have also been reported. Sometimes
system will ask for Office CD. Sometimes problems emerge
when service pack 3 is applied in order to be able to
apply the patch for the worm. OS is windows 2000 Prof.
greek. However, I hear that the worm does not affect
Office - it only attacks RPC service. I don't know what
to do

Any ideas are welcome
Thanks a lot for your help
Lefteris

 

[Perdita X. Nitt]

Hi,
last week several PCs were infected with Blaster Worm.
Since then, in some cases, MS Office does not behave
naturally. Users complain about excel for example that as
soon as they open a window it will close. Certain
functions in Word are not operational (such as copy and
paste). Outlook also presents problems. Problems with
the office assistant have also been reported. Sometimes
system will ask for Office CD. Sometimes problems emerge
when service pack 3 is applied in order to be able to
apply the patch for the worm. OS is windows 2000 Prof.
greek. However, I hear that the worm does not affect
Office - it only attacks RPC service. I don't know what
to do

Any ideas are welcome
Thanks a lot for your help
Lefteris

The two events are completely unrelated. Read the following MSKB articles

Office2000: Program Quits Immediately After Starting When SR-1/SR1a Is
Applied
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q255503

Office2000: Program Quits Immediately After Installing Project or Visio
http://support.microsoft.com/default.aspx?scid=kb;en-us;270125

Office2000: Program Quits Immediately After Starting
http://support.microsoft.com/default.aspx?scid=kb;en-us;224432

The above only apply to the immediately closing issue (obviously). You can
search for possible solutions to the other issues yourself - either via the
Help and Support Centre (if you're running XP) or, otheerwise,
www.microsoft.com/support.

If none of the above apply, post back.


--
Perdita X. Dream

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Keep all posts to the groups as private requests for assistance
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[Milly Staples [MVP - Outlook]]

Please review the posts from Eric from Microsoft Support here last week for
some ideas on why Office may be behaving strangely. You can search this
newsgroup or google.groups.com. There are a few ideas that he floated to
help folks who are having problems after blaster.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
Lefteris <[email protected]> asked:

| Hi,
| last week several PCs were infected with Blaster Worm.
| Since then, in some cases, MS Office does not behave
| naturally. Users complain about excel for example that as
| soon as they open a window it will close. Certain
| functions in Word are not operational (such as copy and
| paste). Outlook also presents problems. Problems with
| the office assistant have also been reported. Sometimes
| system will ask for Office CD. Sometimes problems emerge
| when service pack 3 is applied in order to be able to
| apply the patch for the worm. OS is windows 2000 Prof.
| greek. However, I hear that the worm does not affect
| Office - it only attacks RPC service. I don't know what
| to do
|
| Any ideas are welcome
| Thanks a lot for your help
| Lefteris