Office Communicator 2007 - block users

[Bromc]

Question:

We have Office Communicator 20007 installed, and we are about to implement
it to 600 users.

We would like to make it so that normal users cannot contact our Help desk
staff directly.

I've dug through white pages, and the only things I can find that might be
able to do this is using Teaming, and/or doing a group Policy to 'Enable the
State Appear Offline' setting.



Am I going about this the right way?

Can this actually be done?

Is there any documentation pertaining to this?



Thanks!

 

[Bob Buckland ?:-\)]

Hi Borm,

You may want to use the link below to also post this in the Office Communicator discussion group.

================
Question:

We have Office Communicator 20007 installed, and we are about to implement
it to 600 users.

We would like to make it so that normal users cannot contact our Help desk
staff directly.

I've dug through white pages, and the only things I can find that might be
able to do this is using Teaming, and/or doing a group Policy to 'Enable the
State Appear Offline' setting.



Am I going about this the right way?

Can this actually be done?

Is there any documentation pertaining to this?



Thanks!>>
--
Please let us know if this has helped,

Bob Buckland ?
MS Office System Products MVP

LINKS
A. Specific newsgroup/discussion group mentioned in this message:
news://msnews.microsoft.com/microsoft.public.office.communicator
or via browser:
http://microsoft.com/communities/newsgroups/en-us/?dg=microsoft.public.office.communicator

B. MS Office Community discussion/newsgroups via Web Browser
http://microsoft.com/office/community/en-us/default.mspx
or
Microsoft hosted newsgroups via Outlook Express/newsreader
news://msnews.microsoft.com