Office crashing on startup

[elfle]

I recently had to reset the Power Management Unit on my iBook G4, OSX
10.3.9. Now Office 2004 (updated 11.2.2) will not start. Any
application starts the beachball turning, and 2 minutes later the
Microsoft Error Reporter tells me Office must close. I have trashed the
various application preferences files, repaired the permissions with
Disk Utility, and nothing good happens. What can I do next?

 

[Beth Rosengard]

Hi elfle,

Assuming that all your other non-Office applications work fine, I would
recommend a complete removal and reinstallation of Office. For a step by
step procedure, see here:

<http://word.mvps.org/MacWordNew/RemoveReinstall.htm>
(If using Safari, hit Refresh once or twice; better yet, use another
browser.)

--
***Please always reply to the newsgroup!***

Beth Rosengard
MacOffice MVP

Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
(If using Safari, hit Refresh once or twice ­ or use another browser.)
Entourage Help Page: <http://www.entourage.mvps.org>

 

[Corentin Cras-Méneur]

I have trashed the
various application preferences files,

Have you also trashed the cache files in ~/Library/Preferences/Microsoft
??

Corentin