Office documents are encrypted.

[Huayang]

I backup my office documents(Excel&Word) in My document folder into external
harddisk. I reinstalled Windows 2000 and Office 2000. I want to restore my
backup, but can't. The message display that these folders and documents are
encrypted, you cann't open them and copy them. How to solve this problem.

Thanks.

 

[Eric Lawrence [MSFT]]

Did you encrypt those files using Windows? (E.g. right-click the folder in
Explorer and choose Security | Encrypt Contents)? If so, are logged into a
Domain?

If you used Windows to encrypt the files, and you're not logged into a
domain, and you didn't create an encryption recovery disk before you
reinstalled Windows, you will not be able to decrypt any files.

--
Thanks,

Eric Lawrence
Program Manager
Assistance and Worldwide Services

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