Office documents printing black diamond symbol

[Garren_98]

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel

Current Office for Mac 2008 version - 12.2.1

When I print to an HP LaserJet P2055DN network printer, I get an extra page printed with a small balck diamond symbol in the upper left-hand corner. I have contacted HP but they are blaming Microsoft Office for this....has anyone else found this problem when printing???

Garren_98

 

[CyberTaz]

Hi Garren;

I haven't seen any such issue posted here.

The real question is "What happens if you print to a different printer?" If
you get the same result then perhaps there could be an issue with Office or
that particular document. OTOH, if it only occurs with that particular
printer/model -- assuming the driver/OS X/Office are up to date -- guess
what? It's highly unlikely that Office has an issue with any one
specific model of printer... If the software or document is at fault there
will be some type of issue with any printer you use even if not the exact
same problem.

If you don't have access to another printer try generating a PDF. Also, see
if the diamond shows up in Print Preview or Apple's Preview app.

Regards |:>)
Bob Jones
[MVP] Office:Mac