Office doesn't print more than one copy

[Dilshan]

We have recently switched over a large number of users to Microsoft Windows
Vista and Microsoft Office 2007. All these users seem to have a problem when
printing of any Office Application to our network printers (make: Kyocera
Mita). The problem results in only one copy of the document/worksheet etc
being printed when the user has selected one or more copies. The printer
pop-up only shows one print out complete in all cases.

I did find a work around for it by unticking the "collate" option below
number of copies, this then print many copies but obviously does not sort the
print outs. The printer pop-up still only shows one copy although many copies
have been printed.

My question therefore is, has Microsoft released a hotfix or an update that
resolves this issue or are they planning to? Else, is the problem related to
my printer (Kyocera Mita) and its drivers and support to Vista?

 

[Joseph Meehan]

I don't know your particular combination of printer and vista, but I
would guess you need a driver update from Kyocera.

 

[DL]

Presumably you updated installed drivers direct from Kyocera, & not
winupdate

 

[Dilshan]

The PC's were only deployed on Thursday so we haven't had the oppurtunity to
run updates on Windows. And I will have to check with my colleague about when
updates have been done for the printer. But I still feel it seems to be
following a default setting of some sort, someone said something about
WINPRINT settings in another forum, does that have any weight?

Also speaking of updates anyone know where I can get some information "for
dummies" on "unattended software installation/updates across network?"