office don't remember to Provide feedback with sound

[Gon Paran]

Has any body else have this problem?
Every time I start an office 2008 application I have to mark the ³provide
feedback with sound² in the preferences again.
Office apps mysteriously uncheck this option on their own. I remember this
from 2004 and from X as well.
Any one have any clue to why this is happening?
Please Cc the answer also to my mail
(e-mail address removed)

 

[CyberTaz]

That is a universal setting for all Office apps, so if you turn it OFF in
Excel it will be OFF in Word & PPT as well. If you aren't turning it off in
one or the other of the programs it suggests that you may have a corrupt
preferences file, but first try running Disk Utility - Repair Disk
Permissions. Then launch Word, be certain the pref is set to ON, Quit &
launch the program several times to see if the setting 'sticks'.

If it doesn't, go to User/Library/Preferences while no Office apps are
running & change the name of the file: com.microsoft.office.plist

[I usually just add an x or two at the beginning of the file name.]

When you launch a program a new file will be created & you'll most likely
have to go through an abbreviated setup screen. You'll also have to check
the box, then see if it holds. If it does you can delete the old file you
renamed. Otherwise, delete the new one, name the old one back to what it
was. Reply with your results if you continue to have a problem.

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[Gon Paran]

I did all that many times and still, at first it shows good signs of
remembering the settings and then the next time I run an office app it won't
work.

That is a universal setting for all Office apps, so if you turn it OFF in
Excel it will be OFF in Word & PPT as well. If you aren't turning it off in
one or the other of the programs it suggests that you may have a corrupt
preferences file, but first try running Disk Utility - Repair Disk
Permissions. Then launch Word, be certain the pref is set to ON, Quit &
launch the program several times to see if the setting 'sticks'.

If it doesn't, go to User/Library/Preferences while no Office apps are
running & change the name of the file: com.microsoft.office.plist

[I usually just add an x or two at the beginning of the file name.]

When you launch a program a new file will be created & you'll most likely
have to go through an abbreviated setup screen. You'll also have to check
the box, then see if it holds. If it does you can delete the old file you
renamed. Otherwise, delete the new one, name the old one back to what it
was. Reply with your results if you continue to have a problem.

HTH |:>)
Bob Jones
[MVP] Office:Mac

Has any body else have this problem?
Every time I start an office 2008 application I have to mark the ³provide
feedback with sound² in the preferences again.
Office apps mysteriously uncheck this option on their own. I remember this
from 2004 and from X as well.
Any one have any clue to why this is happening?
Please Cc the answer also to my mail
(e-mail address removed)

 

[Gon Paran]

I have tried all these options many times, and yes at first it works but
then the next time I run an office app few days later it doesn't.

That is a universal setting for all Office apps, so if you turn it OFF in
Excel it will be OFF in Word & PPT as well. If you aren't turning it off in
one or the other of the programs it suggests that you may have a corrupt
preferences file, but first try running Disk Utility - Repair Disk
Permissions. Then launch Word, be certain the pref is set to ON, Quit &
launch the program several times to see if the setting 'sticks'.

If it doesn't, go to User/Library/Preferences while no Office apps are
running & change the name of the file: com.microsoft.office.plist

[I usually just add an x or two at the beginning of the file name.]

When you launch a program a new file will be created & you'll most likely
have to go through an abbreviated setup screen. You'll also have to check
the box, then see if it holds. If it does you can delete the old file you
renamed. Otherwise, delete the new one, name the old one back to what it
was. Reply with your results if you continue to have a problem.

HTH |:>)
Bob Jones
[MVP] Office:Mac

Has any body else have this problem?
Every time I start an office 2008 application I have to mark the ³provide
feedback with sound² in the preferences again.
Office apps mysteriously uncheck this option on their own. I remember this
from 2004 and from X as well.
Any one have any clue to why this is happening?
Please Cc the answer also to my mail
(e-mail address removed)

 

[CyberTaz]

Based on that there are 2 likely causes:

1- Your aren't actually Quitting *all* Office apps before deleting the Prefs
file, in which case the settings you change go into effect but the new prefs
file gets written using the prior settings, or

2- There is something external to Office which is consistently corrupting
the preferences file or preventing it from being updated. There are a number
of utilities/haxies/helper apps which can do that, including some of the
antivirus programs on the market...

Try running Word in a different User Account & see if it starts to
experience the same problems there. If not, it indicates that the problem
has to do with the current user account.

You might also try logging in to the current account while holding the Shift
Key to bypass any startup items. Then remove/rename the prefs, launch Word &
adjust the settings to see if they hold. If they do, check what you may have
installed that is set to launch on login.

If none of this makes it better it might be worthwhile to start up from your
OS X source disk & run Disk Utility - Repair Disk [Not Repair Disk
Permissions]. If it finds any errors run it again until you get a clean bill
of health.

HTH |:>)
Bob Jones
[MVP] Office:Mac

I have tried all these options many times, and yes at first it works but
then the next time I run an office app few days later it doesn't.

That is a universal setting for all Office apps, so if you turn it OFF in
Excel it will be OFF in Word & PPT as well. If you aren't turning it off in
one or the other of the programs it suggests that you may have a corrupt
preferences file, but first try running Disk Utility - Repair Disk
Permissions. Then launch Word, be certain the pref is set to ON, Quit &
launch the program several times to see if the setting 'sticks'.

If it doesn't, go to User/Library/Preferences while no Office apps are
running & change the name of the file: com.microsoft.office.plist

[I usually just add an x or two at the beginning of the file name.]

When you launch a program a new file will be created & you'll most likely
have to go through an abbreviated setup screen. You'll also have to check
the box, then see if it holds. If it does you can delete the old file you
renamed. Otherwise, delete the new one, name the old one back to what it
was. Reply with your results if you continue to have a problem.

HTH |:>)
Bob Jones
[MVP] Office:Mac

Has any body else have this problem?
Every time I start an office 2008 application I have to mark the ³provide
feedback with sound² in the preferences again.
Office apps mysteriously uncheck this option on their own. I remember this
from 2004 and from X as well.
Any one have any clue to why this is happening?
Please Cc the answer also to my mail
(e-mail address removed)