Office Enterprise 2007 - Missing WordLR.cab file

[Bob Irvine]

I've Googled this and found similar questions here, but no solutions posted.
I've just purchased Office Enterprise 2007 and the error message I get when
trying to install is [on new Toshiba running Vista Ultimate] is: "Setup
cannot find Word.en-us\WordLR.cab. Browse to a valid installation source, and
click OK.".
I can see the Cab-File on the DVD however its size appears to be 0 Kb...
Suggestions?

 

[JoAnn Paules]

Is it an authentic Microsoft DVD?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[Bob Irvine]

Yes - Purchased direct from Microsoft, Home-Use Program through my employer,
Finning Canada.

Is it an authentic Microsoft DVD?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I've Googled this and found similar questions here, but no solutions
posted.
I've just purchased Office Enterprise 2007 and the error message I get
when
trying to install is [on new Toshiba running Vista Ultimate] is: "Setup
cannot find Word.en-us\WordLR.cab. Browse to a valid installation source,
and
click OK.".
I can see the Cab-File on the DVD however its size appears to be 0 Kb...
Suggestions?

 

[Bob Irvine]

From Microsoft Corporation, 5270 Brendan Lane, Old Castle On - N0R1L0
My order # is 1158000518033

Is it an authentic Microsoft DVD?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I've Googled this and found similar questions here, but no solutions
posted.
I've just purchased Office Enterprise 2007 and the error message I get
when
trying to install is [on new Toshiba running Vista Ultimate] is: "Setup
cannot find Word.en-us\WordLR.cab. Browse to a valid installation source,
and
click OK.".
I can see the Cab-File on the DVD however its size appears to be 0 Kb...
Suggestions?

 

[Peter Foldes]

Office 2007 Enterprise Edition is a Volume License version of Office, You need to get in touch with the IT person at your Company who is the one that can sort this out with Microsoft.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Yes - Purchased direct from Microsoft, Home-Use Program through my employer,
Finning Canada.

Is it an authentic Microsoft DVD?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I've Googled this and found similar questions here, but no solutions
posted.
I've just purchased Office Enterprise 2007 and the error message I get
when
trying to install is [on new Toshiba running Vista Ultimate] is: "Setup
cannot find Word.en-us\WordLR.cab. Browse to a valid installation source,
and
click OK.".
I can see the Cab-File on the DVD however its size appears to be 0 Kb...
Suggestions?

 

[Bob Irvine]

I planned to, but since I've seen the question before, I thought that someone
would be able to assist me over this Holiday Season...
I know my IT people are gone now - until the New Year.

No suggestions even? Hints?
Thanks for the time thus-far...

Office 2007 Enterprise Edition is a Volume License version of Office, You need to get in touch with the IT person at your Company who is the one that can sort this out with Microsoft.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Yes - Purchased direct from Microsoft, Home-Use Program through my employer,
Finning Canada.

Is it an authentic Microsoft DVD?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I've Googled this and found similar questions here, but no solutions
posted.
I've just purchased Office Enterprise 2007 and the error message I get
when
trying to install is [on new Toshiba running Vista Ultimate] is: "Setup
cannot find Word.en-us\WordLR.cab. Browse to a valid installation source,
and
click OK.".
I can see the Cab-File on the DVD however its size appears to be 0 Kb...
Suggestions?

 

[Bob Irvine]

Fixed.
After a bit of time on the phone with Microsoft Support people, the fix was
to copy the DVD to the Hard Drive and install it from there -
Strangly enough, the cab file was there and at its proper size of 15K...
[15,009].

I didnt understand his explination [the english wasnt that great], but we
are up and running...

Office 2007 Enterprise Edition is a Volume License version of Office, You need to get in touch with the IT person at your Company who is the one that can sort this out with Microsoft.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Yes - Purchased direct from Microsoft, Home-Use Program through my employer,
Finning Canada.

Is it an authentic Microsoft DVD?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I've Googled this and found similar questions here, but no solutions
posted.
I've just purchased Office Enterprise 2007 and the error message I get
when
trying to install is [on new Toshiba running Vista Ultimate] is: "Setup
cannot find Word.en-us\WordLR.cab. Browse to a valid installation source,
and
click OK.".
I can see the Cab-File on the DVD however its size appears to be 0 Kb...
Suggestions?

 

[Jaime Caro]

Thank you very much, Bob. I was crazy with an almost identical problem in my
new computer, but I did as you said an it worked! (By the way, it did not
work as somebody else suggested in this forum, copying the DVD to hard disk
on a different computer, copying then to a CD in that computer and finally
installing on the new computer from CD. Why? I don't know. Could it be Vista
has a problem with DVD and CD formats?)
--
Director of Technology
K-12 School
Colombia
South America

Fixed.
After a bit of time on the phone with Microsoft Support people, the fix was
to copy the DVD to the Hard Drive and install it from there -
Strangly enough, the cab file was there and at its proper size of 15K...
[15,009].

I didnt understand his explination [the english wasnt that great], but we
are up and running...

Office 2007 Enterprise Edition is a Volume License version of Office, You need to get in touch with the IT person at your Company who is the one that can sort this out with Microsoft.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Yes - Purchased direct from Microsoft, Home-Use Program through my employer,
Finning Canada.

:

Is it an authentic Microsoft DVD?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I've Googled this and found similar questions here, but no solutions
posted.
I've just purchased Office Enterprise 2007 and the error message I get
when
trying to install is [on new Toshiba running Vista Ultimate] is: "Setup
cannot find Word.en-us\WordLR.cab. Browse to a valid installation source,
and
click OK.".
I can see the Cab-File on the DVD however its size appears to be 0 Kb...
Suggestions?

 

[Bob Irvine]

I'm glad it worked for someone else. Then, it's not just this new computer I
purchased.
I was reluctant to purchase one with Vista; hearing of all the issues and
problems. However, it's the same I think with all new Op-Systems; they'll
work the bugs out...
Enjoy !!!

Thank you very much, Bob. I was crazy with an almost identical problem in my
new computer, but I did as you said an it worked! (By the way, it did not
work as somebody else suggested in this forum, copying the DVD to hard disk
on a different computer, copying then to a CD in that computer and finally
installing on the new computer from CD. Why? I don't know. Could it be Vista
has a problem with DVD and CD formats?)
--
Director of Technology
K-12 School
Colombia
South America

Fixed.
After a bit of time on the phone with Microsoft Support people, the fix was
to copy the DVD to the Hard Drive and install it from there -
Strangly enough, the cab file was there and at its proper size of 15K...
[15,009].

I didnt understand his explination [the english wasnt that great], but we
are up and running...

Office 2007 Enterprise Edition is a Volume License version of Office, You need to get in touch with the IT person at your Company who is the one that can sort this out with Microsoft.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Yes - Purchased direct from Microsoft, Home-Use Program through my employer,
Finning Canada.

:

Is it an authentic Microsoft DVD?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I've Googled this and found similar questions here, but no solutions
posted.
I've just purchased Office Enterprise 2007 and the error message I get
when
trying to install is [on new Toshiba running Vista Ultimate] is: "Setup
cannot find Word.en-us\WordLR.cab. Browse to a valid installation source,
and
click OK.".
I can see the Cab-File on the DVD however its size appears to be 0 Kb...
Suggestions?

 

[lrdchivalry]

Hasn't worked for me....Still trying to figure out how to get it done. Any
help is appreciated.

David

I'm glad it worked for someone else. Then, it's not just this new computer I
purchased.
I was reluctant to purchase one with Vista; hearing of all the issues and
problems. However, it's the same I think with all new Op-Systems; they'll
work the bugs out...
Enjoy !!!

Thank you very much, Bob. I was crazy with an almost identical problem in my
new computer, but I did as you said an it worked! (By the way, it did not
work as somebody else suggested in this forum, copying the DVD to hard disk
on a different computer, copying then to a CD in that computer and finally
installing on the new computer from CD. Why? I don't know. Could it be Vista
has a problem with DVD and CD formats?)
--
Director of Technology
K-12 School
Colombia
South America

Fixed.
After a bit of time on the phone with Microsoft Support people, the fix was
to copy the DVD to the Hard Drive and install it from there -
Strangly enough, the cab file was there and at its proper size of 15K...
[15,009].

I didnt understand his explination [the english wasnt that great], but we
are up and running...

:

Office 2007 Enterprise Edition is a Volume License version of Office, You need to get in touch with the IT person at your Company who is the one that can sort this out with Microsoft.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Yes - Purchased direct from Microsoft, Home-Use Program through my employer,
Finning Canada.

:

Is it an authentic Microsoft DVD?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I've Googled this and found similar questions here, but no solutions
posted.
I've just purchased Office Enterprise 2007 and the error message I get
when
trying to install is [on new Toshiba running Vista Ultimate] is: "Setup
cannot find Word.en-us\WordLR.cab. Browse to a valid installation source,
and
click OK.".
I can see the Cab-File on the DVD however its size appears to be 0 Kb...
Suggestions?

 

[srikanth]

I've Googled this and found similar questions here, but no solutions posted.
I've just purchased Office Enterprise 2007 and the error message I get when
trying to install is [on new Toshiba running Vista Ultimate] is: "Setup
cannot find Word.en-us\WordLR.cab. Browse to a valid installation source, and
click OK.".
I can see the Cab-File on the DVD however its size appears to be 0 Kb...
Suggestions?

Actually this was a license issue. Use the different Serial number while installing.